I have joined and taken the Intro to Mystery Shopping. I assumed, and still do, that I was taking it in order to be Silver certified however, upon signing up for several new companies, my certification number is not being accepted. I went to the MSPA's website and went to where it shows my certifications, it only says "Intro to Mystery Shopping" and nowhere does it say the word "Silver". It also says that my code should be "case sensitive", but my code is all numbers.
Am I missing something? I've scoured the site to see if there was any other tests or requisite steps in order to gain the Silver certification yet I come up with nothing but what I've discussed above.
Any info would be greatly appreciated.