Mert Wrote:
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> I have shopped Chili's for years. They have been
> shopped here by two different MSCs, the
> distinction being a geographic line, separating
> franchisees. Each MSC has vastly different
> observations and reports. Frankly, I would not
> spend my own money at Chili's, whether
> full-service, or tablet, though I enjoy the shops.
> I feel for hardworking $2.13/hour servers, being
> at the mercy of customers, too many of whom are
> cheapskates.
>
> I shop restaurants, and very rarely do I have to
> go on my own dime. Whether a shop or on my own,
> it is for the overall experience of atmosphere and
> service, not just the food. Someone in my family,
> or me, can prepare delicious meals, for much less
> money than menu price, and time spent in report.
> And, grocery store reports are way easier. Take
> away the interaction with my server, which is
> usually enjoyable, put a tablet at my table, and
> much of my reason for being there has been taken
> away.
>
> With tablet, the server will likely not receive a
> 15%+ tip. I don't see this as any more than an
> attempt to further screw servers out of income,
> and some diners out of the expected experience.
> If presented with the opportunity, I will voice my
> opinion.

Not to mention the addition of your credit card information in cyber space.