Those of us who do a lot of video shopping have one or two schedulers that we adore and who are our "go to" folks for technical and scenario advice. One of mine has always been Kathy Hart of Instant Replays.
I have just learned that Kathy has agreed to do the video training in conjunction with the IMSC fall conference in Las Vegas. Not only has she done tons of video work herself, but also she is the person who interacts with many video xlients, so she has a unique perspective that other trainers do not have. In addition, she has the distinction of actually holding a US patent on a method of securing a covert video camera to a shirt.
If you have an interest in learning this skill set to enhance your shopper income opportunities, this should not be missed.
I am not affiliated with IMSC in any capacity and have nothing to gain by encouraging others to attend the conference and the training. I am just "paying forward" the help that I got when I was learning my trade.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.