if you can't understand scheduler

What do you do when you just can't understand the scheduler on the phone. Sometimes it is a bad connection, other times it is a thick accent. Today I asked the scheduler to email me what he was offering. I never received an email but he keeps calling back.

Thanks,

Sue

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Market Force? I save the phone numbers marked "Market Force Foreigner" and don't answer unless they call me several times in a row -- which usually signals they are desperate and the bonus is big.

I have nothing against the foreign employees who are just trying to do a job, but I do not approve of American companies outsourcing their phone support overseas when so many Americans are out of work. And it's annoying to have to keep asking them to repeat themselves. I don't like being annoyed, so I just don't answer the phone to them.

Time to build a bigger bridge.
"Ahlo, this is JOHN culling frond MurkyFroth... mate I pulse speak to Ruh-child?"

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Plan the work. Work the plan.
Oh, Sue? If you get one you can't understand, go to their job board and see what job it might be. If you're interested, you can email and ask for a bonus (if you think the caller was trying to offer you one). You don't have to do it over the phone just because they called you.

Time to build a bigger bridge.
I have major problems understanding the person who calls me from DSG. He speaks softly also. I ask him to keep repeating, and sometimes I eventually figure out that he is offering me $10 to drive 40 miles each way. I say no. Then he offers me another one and only knows the name of the town. Pennsylvania is a large state. I don't know where every town is located. If I am near a computer, I sometimes look them up. Invariably, if I haven't heard of it, it is too far away. I have often looked at the DSG website to figure out what was being offered to me.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
Is Market Force outsourcing their call center, or hiring American's with heavy ethnic accents? I tend to lean towards the first option. I have to admit, outsourcing leaves me with a bad taste . . . besides the crappy FF.

I just keep replying, "TWENNY Dahlar, Twenny Dhalar!" Until they either give it to me or hang up! I got one once!! A $7 FF shop for $20, in a town I was already in!! Sweet!

:-D
Hymnsinger, they have both!! Well, they outsource, and they have a separate American scheduler system with really thick Gawjuh accents. winking smiley

When I get the outsourced ones on the phone, I just say "How much?" and keep saying "How much" until they go higher. Even if I don't understand WTF they say, I just go say "Sure, I'll do it for $35 on Tuesday. Shoot me the info over email. Thanks. Bye."

I have about a 1/4 chance that they do it. I think I flustered them.

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Plan the work. Work the plan.
LOL BBird! I speak fluent Gawjahn! At least when I'm actually IN GawJah! I have wiregrass roots! :-) I speak 'Bama and Missippi too!
Ah'm real fluent in Mizsippi, havin' bin bawn they-ah.

I've pretty much lost my accent, having been gone from there since I was 15, but it comes back with a fierceness whenever I start talking to someone from there.

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Plan the work. Work the plan.
Thanks everyone. I would love to check the job listing but I could not understand what the job was. I did hear 10.00 so not too worried about missing out at that price.

I also heard the name of the street but there is one street in and and the same out that continues thru a couples of towns so that was no help. Most of the different shops offered are on this same stretch.

I have decided I will pick up if he calls tomorrow and try to just keep uping the price. I THINK he was calling about a shop that another scheduler had offered 25. But for all I know he could have been offering something else.

But why will one scheduler follow up with an email and another will not?

Sue
On the other side, I honestly mean no disrespect when referring to how furriners talk! Someone once took me down a peg by asking, "How many languages do YOU speak?" <ouch>

ANYONE who learns English as a second language has extra points in MY book!!

:-D
Hymnsinger Wrote:
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> On the other side, I honestly mean no disrespect
> when referring to how furriners talk! Someone once
> took me down a peg by asking, "How many languages
> do YOU speak?"
>
> ANYONE who learns English as a second language has
> extra points in MY book!!
>
> :-D

Five, but one is sign language, one is a made-up language. (Esperanto)... He invented it to be a true universal language. I learned it out of curiosity.

I imagine English would be the hardest language to learn.

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Plan the work. Work the plan.
Boird - you are truly amazing. But I think that I have a language which would stump even you.

English is not easy because it has borrowed words and spellings from many different languages, but I have been told that Finnish is the hardest language for someone to learn. It has (if I counted correctly) 15 verb forms and each is declenched differently for negatives and positives. If that doesn't seem to make sense to you, don't worry, it gets worse. Just wait until you get to the forms for infinitives and participles. [en.wikipedia.org] I think that there are 88 different types of verbs.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
I got one of the ose outsourced callers once that would not take no. I was working until 2200 (10p) and they wanted me to do a fast food shop at 9, I kept telling them I was working and they kept saying I could do it on the way home even after I told them I did not get out until 10. They even offered an extra $3 on the bonus. I finally hung up on them. I try not to do shops on the way home from work as people remember the guy in the uniform coming in late. (Except a few gas station shops as that is normal at those places)
I always say, "I'm sorry. I can't understand you"

If they keep talking, I ask to speak to their supervisor.....smiling smiley
I'm still working on English as my first language. But then I am from NY and perhaps I can be forgiven.

Edited 1 time(s). Last edit at 09/17/2014 11:44AM by LIJake.
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