Sassie down?

Is Sassie down? Two of the companies that use the Sassie platform gave me the following error message -

Sorry, this system is temporarily offline for maintenance.

Please try again later.

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Yes, me too. I've never even seen that message before!

There has been a message on the site for the past several days saying that it was going to be down for maintenance tonight. But I forgot to note exactly when and for how long.

Starting in February 2015, our reporting system will be taken offline for routine maintenance and security upgrades on the 2nd and 3rd Saturdays of each month at 9:00pm EST for approximately 90 minutes. We apologize for any inconvenience this may cause.

Shane
Shoppers' View
2905 Lucerne Dr Suite 202
Grand Rapids, MI 49546
800-264-5677 phone
shane@shoppersview.com
Director of Mystery Shopping
www.shoppersview.com

I really appreciate the notice. I sure wish you would wait until after midnight Pacific time to do this, though. It makes it tough for those of us who have a 12-hour deadline and have been out shopping all day.

Sassie controls and schedules these outages.

Shane
Shoppers' View
2905 Lucerne Dr Suite 202
Grand Rapids, MI 49546
800-264-5677 phone
shane@shoppersview.com
Director of Mystery Shopping
www.shoppersview.com

I was right in the middle of a report and ready to hit save when the system went down. I still have to finish this shop and another report on the Sassie system.

Yep, I tried to enter my Reality Based Group report and got that message. Twenty minutes later all was well. Thank goodness, because this was a shop from h*ll and I was worried I wouldn't get it done in time.

Uggg. I guess that means I have to go do my reports from this week. :/

There are reasons that a body stays in motion
At the moment only demons come to mind

Also noticed the classic job board link missing when using chrome. It's also missing on mobile devices but if you choose show website in desktop mode, it still shows the classic link.

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There are no stupid questions, but there are a lot of inquisitive idiots
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When you try to please everybody, you end up pleasing nobody

I finally found that little trick a couple of weeks ago. So annoying.

There are reasons that a body stays in motion
At the moment only demons come to mind

Thanks for the replies. I was unaware of the scheduled outage. Hopefully the schedulers and editors out there will be understanding!

As word gets out, maybe there can be some flexibility with the deadlines on those two Saturdays.

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