We have had complaints from shoppers about PayQuicker charging dormant fees. After addressing this with PayQuicker, we have not been able to come to an agreement for our shoppers to not be charged a fee for each month they have no activity in their account. For this reason, we have been searching for another method for shopper disbursements. Honestly, we are holding our head in our hands in disbelief of these additional fees AND the treatment some of our shoppers have received with PayQuicker chat staff. We are so incredibly sorry!
The good news – we have decided to start doing Direct Deposit immediately. If you want to close your PayQuicker account, please feel free to do so. The new provider we have chosen to facilitate the direct deposit is Dwolla. They are a cash-based payment network that provides real-time, low cost for companies(100% free to shoppers), online and mobile payments. Dwolla securely connects individuals and businesses to their existing financial institutions via the Internet to move money efficiently and safely. This cardless and paperless network addresses countless risks and issues associated with legacy payment networks.
We really hate to inconvenience shoppers, however, before sending disbursement we will need to get a W9 form filled out. The IRS requires we have this information since we no longer have PayQuicker to verify identity. We have a quick and easy method of doing this online here. [
rightsignature.com]
Don’t worry – we are also sending this information via email to all shoppers as they complete shops or are due to receive disbursement.
Why use Dwolla?
No waiting to receive your physical check’s
Your banking information remains confidential and is not transferred or released
100% FREE to shoppers, low cost for us
How do I sign up to receive payment?
[
www.screencast.com]
So you can see why we have chosen Dwolla, here’s how it works on our end:
[
www.dwolla.com]
What if I have questions?
You can visit Dwolla’s Support Center at [
help.dwolla.com]
Email or call Dwolla’s Customer Support at
support@dwolla.com and +1.888.289.8744
Security [
www.dwolla.com]
It is so easy that even if you not read this entire post, I promise you can figure it out!
Julie Simbro
ACE Mystery Shopping