@LisaSTL wrote:
Techman, are those additions to currently unassigned shops or were they added after being assigned? If it was after then GFK basically nullified the agreement with the shopper since the terms of a contract cannot be changed without agreement from all parties. The action would also leave shoppers open to either canceling without penalty or renegotiating fees.
@myst4au wrote:
The guidelines and requirements changed for the July shops. They did not change after assignment
@techman01 wrote:
@myst4au wrote:
The guidelines and requirements changed for the July shops. They did not change after assignment
you are wrong. The original new guidelines said we only needed to take 2 photos of the new wall that is required. They then changed it as we got closer to July 1st that every device on the wall needed a separate photo in addition to the wall photo. This was done after you could assign shops and take the quiz. That's in addition to the other new photos you need to take of overall displays. So it's a total of up to 11 additional photos. Not having to ask 3 questions anymore is nonsense in comparison. Those questions answers took 30 seconds and they never changed. I never have to wait when I do them. I walk in, say im here for the audit and do what I need to while they continue to help customers. When I'm done, they come over, sign look at the photos if they want to, and I leave. My issue is these use to pay more per a shop but they reduced the fee when less photos were required. Now that you need to take more photos...no increase back
@techman01 wrote:
@parkcitybrian what is the additional pic required? I didnt see that email. I saw the one allowing additional model.
@techman01 wrote:
I listened in on the conference call today and they denied every persons complaint actually existed. Typical gfk. Lets see what people complained about today: Poorly constructed guidelines, long question form for no reason(They actually said they want you to print the 20 page photos for each shop, not just one for all your shops. One for each), lousy editors at wordsmith(that was a big one), delayed payments, editing not being done in 24 hours like promised, incorrect phone models on forms.
@techman01 wrote:
I listened in on the conference call today and they denied every persons complaint actually existed. Typical gfk. Lets see what people complained about today: Poorly constructed guidelines, long question form for no reason(They actually said they want you to print the 20 page photos for each shop, not just one for all your shops. One for each), lousy editors at wordsmith(that was a big one), delayed payments, editing not being done in 24 hours like promised, incorrect phone models on forms.
@Hoju wrote:
Some of those have GOT to be repeat questions!
For $15???
@Hoju wrote:
That's the kind of situation where I feel totally justified canceling a job shortly after accepting it. If I can't see the guidelines before accepting it, there is no reasonable expectation of commitment after I accept it.