I have just lost my cool on a recent commitment with Trend Source to do a [client name deleted] Shop. After I commit for the shop and the day of the shop I discover I am required to submit a 15 pages of the most confusing, detailed, contradictory and ridiculous shop report I have ever encountered. Am I being childish or can anyone provide me with their evaluation of a [client name deleted] Shop.
Mod note: Please do not link the client with the MSC. It is against forum rules and an ICA violation.
I'm curious. Is this forum for shoppers only or are the shopper companies also a part of the forum.?
I have simply had it with Trend sources grocery shops, the pad isn't even worth it. I just shopped a terrible shop which turned out to be so much farther away then my GPS indicated, the store was simply huge, with fancy porcelain dishes and clothing and jewelry, more like a big box store. took forever, then some stupid glitch in their software wouldn't let save my work. Every time I tried to save it this little revolving circle just kept going around and around for like 10 minutes and I couldn't input date, then I would get an error message on screen saying their Tech staff knew there was an issue, so I screen saved every inch, (but that didn't work as I couldn't cut and paste later) finally I finished the entire form, hit submit and lost the entire thing. By now it is 1:AM and after hours of input over and over I gave up went to bed. I The next morning there is an email from my scheduler saying "Hey why don't you call we will walk though this together, so I do and she keeps saying just re input the data. I tell her I don't want to do that until I know the problem has been fixed. By now I am only making about 3 dollars an hour to do this long distance shop. Finally the shop worked , now they say the receipt isn't legible. Sure is legible on my screen. No more grocery shops from Trend source for me.