@aprilredbird wrote:
I have simply had it with Trend sources grocery shops, the pad isn't even worth it. I just shopped a terrible shop which turned out to be so much farther away then my GPS indicated, the store was simply huge, with fancy porcelain dishes and clothing and jewelry, more like a big box store. took forever, then some stupid glitch in their software wouldn't let save my work. Every time I tried to save it this little revolving circle just kept going around and around for like 10 minutes and I couldn't input date, then I would get an error message on screen saying their Tech staff knew there was an issue, so I screen saved every inch, (but that didn't work as I couldn't cut and paste later) finally I finished the entire form, hit submit and lost the entire thing. By now it is 1:AM and after hours of input over and over I gave up went to bed. I The next morning there is an email from my scheduler saying "Hey why don't you call we will walk though this together, so I do and she keeps saying just re input the data. I tell her I don't want to do that until I know the problem has been fixed. By now I am only making about 3 dollars an hour to do this long distance shop. Finally the shop worked , now they say the receipt isn't legible. Sure is legible on my screen. No more grocery shops from Trend source for me.
That sounds like a really frustrating time, @aprilredbird. I've had the same issue with project input from time to time, and in my experience it's always been because of an issue with my internet connection. May I offer a few suggestions in case you run into the same problem in the future?
I typically save my work after every single narrative field on the form. It helps minimize issues with losing work, since it's basically saving as I go. The multiple choice fields aren't a pain to redo, but those narratives... ouch!
Sometimes I forget, and there are issues with the form saving. When that happens, I open a new browser window and put it next to the other one, so I can read the text from the first form and retype it in the second. I've never had issues scrolling the first form so I could read it even when it's frozen on the revolving circle.
Another thing you can do is copy and paste every part of the narrative into a text document if you're having issues that keep you from saving. That way you won't lose what you've already written and have to redo it.
They've been really great and understanding with me when I've had technical issues, even if it was with my home internet connection and not a problem on their end.