@jchris10mystery wrote:
This MSC is overly fussy about their instructions and will deduct $ from your fee in a heart beat. I will not do another shop for this company and I average almost 200 shops per year.
That is one of the few complaints I have with the MSC. While me and the scheduler have a clear understanding of the requirements such as when I'll perform the shop, etc., the editors appear to see things pretty black & white.
One example was when I learned over time that the shop time scheduled on the assignment isn't exactly when I have to perform the shop, as long as I perform within the time frame and scheduled date.
i.e. If my shop's listed as 12:00 PM on 7/13/15 on my profile, yet I perform on 7:00 PM on 7/13/15 (which is still acceptable per guidelines), and I submit my shop around 2:00 PM on 7/14/15, I sometimes get deducted for submitting the report late. In actuality, the report's NOT late. FYI, the MSC's standard turnaround time to submit the report is 24 hours after the actual visit. From there, I have to submit a request and tell them to remove the deduction. I've had some other issues in the past where I had to justify I performed within specifications, but in the end, the issues were resolved and were able to reach an agreement.
Otherwise, I enjoy working with the MSC's schedulers and with the clients they have. I actually like the simplicity of their food shops. They're pretty straight-forward and their report format are nearly identical from one client to the next.
Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!