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Question about Transaction Numbers on Purchase and Return Receipts

July 17, 2015 06:43AM
Does anybody know whether or not purchase & return transaction numbers are supposed to match? I've only recently started doing return shops for which I had to enter both numbers manually, and I have noticed some inconsistency between different locations.
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More About Purchase and Return Assignments
July 17, 2015 01:27PM
From memory, that transaction numbers were unique in my purchase / return receipts I'd input.

I'd say this would make sense as a purchase and a return are unique transactions and should be identified as such, even if the transaction contains the 'same' items in it.

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!
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July 17, 2015 03:54PM
No, I don't think so.
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July 17, 2015 05:36PM
They should be different numbers. The transaction number (at least a Sears, Meijer, and Famous Footwear for sure) is a sequential number. Each new transaction has the next number, and it is a way for loss prevention people (and plenty of others at stores, but I worked LP for years) to track transactions down.
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July 17, 2015 06:42PM
They don't match. They are two different transactions.
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July 18, 2015 01:20AM
That's what I thought. Maybe something weird's going on with the registers in some of the locations where I shopped. :/
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July 19, 2015 08:33PM
OceanGirl - often times stores will have the old transaction number listed as a reference on the return receipt. Maybe that is what you are seeing?
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July 19, 2015 09:03PM
I am pretty sure I have never encountered the same transaction # on purchase and return. Maybe yours was a special case. Check with your scheduler.
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July 19, 2015 11:49PM
If you are talking about the fabric store, I think they are two separate numbers but I could be wrong...I have not done those in 2 years...
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