I think the manager of this particular restaurant is a PIA that can't admit imperfection. I know this is coming before I even accept these shops.
So I received a call this week from a MS company. They were questioning my report because the restaurant challenged it. I have been MS shopping for about 10 years now. This has happened in the past in a compliance audit, never in a shop. The MS company said "they have cameras, they can go back". I told her to go back, I stand by my answers. The employee did such and such and didn't do such and such. I laughed, know employees lie, but surprised MS questioned me. I hope they do review the tape, I was honest in my reporting. Has anyone had this happen?