I won't be writing your report....

You lost your job?

Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.

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I just decided to put it off. This is what I've done in real life, mainly just to save money by waiting longer. I wouldn't feel I needed to give any reason that I decided to wait.
Had to bail my son out of jail and then pay for the lawyer. OR. My daughter under estimated the cost of her wedding.
I wait until the car shops are $30+ because of the time commitment. Also, MS or not, NEVER give your keys to your car to a car salesperson (it is one if the dirtiest tricks in their book). Don't beat yourself up, but take this experience as a life lesson on car salespeople.
My DL is back in my wallet before the test drive. No dealer is going to hold it hostage and leave me driving illegally. Do you think they would pay the ticket if I get pulled over?

Reading about other's new car shop experiences makes me realize a lack of assertiveness is not one of my problems. When my keys were not returned after asking the first time, I would have been following his ass right back to that manager's office.

@MSNinja wrote:

If shop includes test drive you have to give them your valid drivers license. Some will make a photocopy & return right away. Others will return it to you when test drive is over. test drive shops pay more $.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Obviously all these people saying they would say they are keeping their car fail to understand (even after several people pointed it out) that some new car shops REQUIRE AN APPRAISAL.

There are reasons that a body stays in motion
At the moment only demons come to mind
Couldn't you just give them the "crap key" that unlocks it? Car shops are on my '10-foot-pole' list from reading this forum and the horribly low pay in my area - $17-25.
For the car shops that require an appraisal and I am pretty sure the OP's did not like 99.9% sure I will keep my keys walk out to my car with them unlock the car for them and if they need to drive it I will ask if they can get in the passangers seat and I will drive it with them. If they must drive it I will go with them and then immediately get my keys back. I give every impression I am in the market for the car and ready to buy within the week until after seeing the numbers. Thats when I have to look at other vehicles before making a decision and there is no number that will make me buy today. Now I have done hundred's of car shops and have honed my skills. I have done the negotiating ones where you have to negotiate down 5000 less than msrp and still not buy the car. Take my advice or leave it it's no skin off my back. Also $30 is my minimum for non video and $40 for the company OP did it for.
Side note: the MSP which OP did for starts them at $17 then goes to $19, $21 or $22, $25,$27, $30, $34, $40, $50, $60, $75, $100.

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.
They never get bonused in my area. Either someone is taking them, or they just don't get done for that rotation. Either way is fine with me. I make way more than that on one apartment shop and no harassment.
@LisaSTL wrote:

My DL is back in my wallet before the test drive. No dealer is going to hold it hostage and leave me driving illegally. Do you think they would pay the ticket if I get pulled over?

It's just a fix it ticket if you're pulled over in California and are a licensed driver (they'll ask for your DL# or look it up), but don't have the license on you. Just like if you don't have proof of insurance. It's a PITA to go to the courthouse and show someone your DL, for sure, but there's no fine just for the license (though for whatever else you were doing to get pulled over in the first place might have a fine) winking smiley

Shopper in California's Bay Area
Personally, I don't care if it's a fine or a trip to the courthouse to show someone some my license. Time is money so either way it costs me.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
@LisaSTL wrote:

Personally, I don't care if it's a fine or a trip to the courthouse to show someone some my license. Time is money so either way it costs me.

Agree. My point was just that there's no ticket for the dealership to pay since there's no fine associated with driving without your physical license (at least here in CA last time I checked).

Shopper in California's Bay Area
I'm honestly not sure if it is a ticket offense here, although no proof of insurance does carry a fine. That brings up another question in my mind, why would a dealer require proof of insurance? So far it's only happened to me once out of hundreds of test drives. My first thought was the dealer should be covering their car. Maybe someone who works or has worked at a car dealer can answer. My second is what happens if the customer doesn't currently own a vehicle? They sure are not going to have insurance.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Typically, the insurance company who would be primary (meaning the first to pay up to their applicable limits) would be the company that insures the vehicle... so the dealer's policy would usually be primary. If it's a serious accident and the dealer's insurance limits are exhausted, the driver's policy could be used to step up and pay any additional damages on a secondary basis.

Some personal auto policies will exclude any coverage at all for a test drive, though (check your policy exclusions). Once any insurance polices that have coverage are exhausted, then the dealership and/or the driver could be personally on the hook for any damages that are still not covered by the insurance payouts.

I've thought of about 10 more paragraphs I could write about this, but I'll keep my nerd flag well hidden and just leave it there. smiling smiley

Shopper in California's Bay Area
Sorry for your troubles. I know how you feel. When I am in the market for a car, I use a broker. I just can't stand car salesman techniques. As far as doing or not doing the report, there might be an advantage to not doing it. It could send a strong message to the MSC that shoppers aren't going to be abused any more. The fee is just too low. They might interpret that if a shopper refused to submit a report even after investing so much time because the time invested they better raise the fees. I think if more shoppers were more selective our fees would go up. Just a thought.
That's a very common question on a return visit to a dealership. There are more then a few reasons that a person did not buy the vehicle on a previous visit. One is that after considering the purchase it just wasn't the right time. Another is, I wanted to wait to see what the new models would offer as far as technology, improvements to safety recall concerns on a previous model or how about, when I was here the last time I didn't get enough info on the financing to make a decision. It took me 7 visits before I decided what vehicle I was going to buy, my excuse, I'm a woman and I can change my mind at any second. Hope some of these helped?

SCMGina
I don't pull the "woman card" on car shops or IRL. I have boobs; they can see that I am a woman! Many salesmen, especially the older ones, already have a somewhat negative mindset about women and car buying so I do not play that game.
@Sybil2 wrote:

I don't pull the "woman card" on car shops or IRL. I have boobs; they can see that I am a woman! Many salesmen, especially the older ones, already have a somewhat negative mindset about women and car buying so I do not play that game.

I couldn't agree more! Once, not on a shop, I had to stop at an auto parts store to pick up some brake pads to replace on my car. I had the associate offer me some advice to "pass on to my husband." OH! My young daughter was with me and I lit into that man up one side and down the other.
Or they ask you what colour you want before they get in to the important information about the car.
@meghan9262 wrote:


I couldn't agree more! Once, not on a shop, I had to stop at an auto parts store to pick up some brake pads to replace on my car. I had the associate offer me some advice to "pass on to my husband." OH! My young daughter was with me and I lit into that man up one side and down the other.

As an at-home dad, I would like to point out that this isn't a one-sided issue.
In fact, just today I was at my daughters physical for school and the receptionist said "have mom give us a call to schedule their flu shot" to which I replied "Am I not allowed to schedule it?"

______________________________________________________________________
Seriously, nobody cares that you're offended.
@pampet wrote:

Or they ask you what colour you want before they get in to the important information about the car.

I did a cell phone shop where the first question they asked me was what color phone I wanted. I was supposed to target the brand new phone which had a price tag of over $600 and all the employee wanted to talk about was the model that was purple.
@Lisa4984 wrote:

I have plenty of valid names, numbers, and e-mail addresses! Which one I choose to use on a shop is my business.

I agree with you, except in cases where you have to show your ID. Unless you have fake IDs, of course! Just kidding with you.
@LisaSTL wrote:

I'm honestly not sure if it is a ticket offense here, although no proof of insurance does carry a fine. That brings up another question in my mind, why would a dealer require proof of insurance? So far it's only happened to me once out of hundreds of test drives. My first thought was the dealer should be covering their car. Maybe someone who works or has worked at a car dealer can answer. My second is what happens if the customer doesn't currently own a vehicle? They sure are not going to have insurance.

I also would think dealers would have full coverage insurance on their vehicles just to cover themselves. Why would they rely on potential buyers' insurance? Some people just get liability insurance.

There is one MSC that does only car and motorcycle shops (name starts with an "M"winking smiley. This MSC requires shoppers to have car insurance for every shop. I signed up with them but will never do a shop because I don't own a car, and thus I have no insurance. Where I live, not owning a car is smart! I have done a few test drive/sales evaluations shops for another MSC and that MSC did not require that I had insurance. I know you didn't address MSCs requiring shoppers have insurance but I thought it was worth mentioning. smiling smiley
I completely agree. I do a lot of car shops and I really love them, you just got a really bad one. Let the people you work for know, the people that are overseeing this car dealership need to know and you will have closure.

Shopping til' I drop, no joke here!
I fully understand your dislike of new car shops. I used to enjoy doing them. It allowed me to drive different vehicles and to learn about them on someone else's dime. However, what experience has taught me is that once you contact a car salesman, it takes a jackhammer to make them go away. They are supposed to make a follow-up call, I had one who called me for 6 months. I told her I was no longer interested, had purchased another car, but I could not get her to stop calling! If someone ever took my keys and would not return them the first time I asked, I would have immediately called the police.
After doing a couple of the shops you are talking about, I just stopped. I never had an experience that bad but even two hours at a dealership is too long. I did determine that I like doing the high end car shops because they pay more and take less time and I am treated far better. Ask me to test drive a high end performance vehicle for $60+, I'm your girl!
One thing about car shops is you have to wait 265 days to go back. There are only so many Porsche, BMW, Volvo dealerships in my area so I don't get to do too many.
Heck for $85 I might do one of those--with a really good story that fits the shop but gets me out of there in a reasonable period of time. My most drawn out one was just less than two hours. Still, with the higher $ cars, it takes less time; nobody wants to push a buyer who might turn around and walk to the competitor to drop that much cash!
And this company is known, on certain contracts, to badger for information and narrative about things that just didn't happen, whether the client says their employees were supposed to do something or not. I have found that there is a disproportionate amount of editing to pay sometimes; the lower the pay, the more the editor bashes. I have had my grammar severely criticized, and had an editor actually rewrite a paragraph using very poor grammar, as part of a "fun" shop paying $7 or so but the very next week, I was praised by an editor with another company for a well written report with no corrections for a shop paying $300.
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