Welcome, sfgiants13! There is a treasure trove of information about hotel shops on this forum that you'll find using the search feature at the very top of this page. Another gem is the Mystery Shopper Magazine. It has covered hotel shops and reviewed most of the companies that offer hotel shops. The following link takes you to the hotel article... [
www.mysteryshoppermagazine.com]
Be sure to subscribe and then poke around the archives.
Finally, register with the MSCs linked at the bottom of the page. You'll find everything you're looking for and then some.