AMelanson Wrote:
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> Okay now for MY perfect world...
>
> In a perfect world, shoppers would:
>
> -Respond to all ads and notifications with the
> information that we ask for. I've learned to be
> very specific in asking for what I need in order
> to schedule someone for a shop. Not everybody
> does things the way I do, but I ask for the 4
> pieces of information I need:
>
> Restaurant Name:
> Shop Location:
> Date you would like to schedule: (from the list of
> available dates)
> Backup Date: (from the list of available dates)
Quite reasonable.
> The rest of the time I get responses like
> this one I got today, Subject: interested in work
> Body: Pick contact me.
LMAO. But that is quite sad. Unsurprising, though, since we see stuff like that here, and I definitely see it in the emails I get from many of my students.
>
>
> -Read all of our instructions AND preview the form
> immediately after accepting the shop
> (unfortunately, you cannot view the form before
> accepting it with Prophet, as far as I know) to
> make sure that this is really something they want
> to do and can handle. It is very frustrating when
> shoppers accept shops when we first post them, for
> a date two weeks from then, and don't look at
> anything until the day of, and realize they need a
> guest and they don't have one, or realize that the
> form is much longer than expected and they don't
> want to do that much, so they cancel.
Well, maybe not IMMEDIATELY after, but within a 24 hour period would be reasonable. I might accept from my iPhone while at work between teaching classes. Can't always log in and read at the exact time I accepted.
> -Complete assignments on time OR contact us to let
> us know if there is going to be a delay of any
> sort. It is refreshing to look at my list of
> overdue reports and to be able to check off each
> one as accounted for because my shoppers have all
> emailed me to warn me of a potential delay. It is
> very frustrating to have to reach out to each
> person individually to follow up on delays. I'm
> always for giving the shopper the benefit of the
> doubt, despite how many times I've been burned,
> but a little communication goes a long way. If
> you forgot all about it, just let me know, it
> happens. Fessing up to missing a shop is much
> more respected than just falling off the face of
> the earth.
Yes on all counts. I totally agree.
>
> -Essentially, follow the instructions. If the
> shop is date/time specific, do it on the assigned
> date/time. If the shop needs a guest, bring a
> guest. If the shop requires that you order two
> different entrees, order two different entrees.
> You would be surprised to see how many shoppers
> make their own rules. I'm completely aware that
> situations can arise where the shopper is faced
> with a choice that the instructions might not
> prepare you for, but that's not what I'm talking
> about here. Many people will just order two of
> the same entree because "I didn't like anything
> else on the menu." or "I'm vegetarian and they
> only had choices with meat so I only ordered
> dessert." While I can empathize with the
> difficulties of being vegetarian (or just picky)
> while eating out, but that is something that
> should have been researched prior to conducting
> the shop.
>
Yes, agree again.
> -For report writing, it would be lovely if
> everyone wrote in complete sentences. "Bar was
> clean." is not a complete sentence, but "The bar
> was clean." is. "Textspeak" as I call it, has
> completely swept the nation, and it drives me
> crazy. U is not the same as you. The word "see"
> does not consist simply of the letter C. Periods
> at the end of sentences would be an added bonus.
I actually have to write into college level writing assignment, "No texting lingo. This is a formal writing assignment." This drives me crazy. Who actually thinks it is fine to write formal essays or reports as if they were texts to a friend? Apparently, almost everyone enrolled in college art classes!
>
> -Lastly, for now, would be the same as you have
> requested of us, turnaround time for requests and
> questions should never be more than 1 business
> day. If I have a question for clarification on a
> shop report, I do expect an answer within a day.
> My client doesn't care what I have to do to
> produce all of the information that they are
> expecting, but they do expect it within the 1-3
> day turnaround time we've promised them. I know
> that not everybody checks their email every day, I
> know that I don't check my personal email daily,
> but I think that as an IC in this business, you
> owe the courtesy to those you work for to be
> available for questions as soon as possible.
Absolutely fair.
Amy, you are not expecting that much from us. :-)
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“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton
Edited 1 time(s). Last edit at 03/11/2010 09:59PM by dee shops.