The shops are nice in that you are getting a salon service reimbursed. Previous post is correct, you cannot be in a rush, and you cannot be sure of the outcome if you are doing color for example - it may or may not be exactly what you wanted so you have to be somewhat open to your end result. I personally love the facial shops for the client, as well as the retail shops - great products. I've had great experiences with the MSC and the reports are not difficult at all.