Sassie Platform Timer

After many years, I have decided to live more on the edge... When the 30-minute timer runs out (which lately seems to take twice as long to pop up as the timer is much slower these days), it prompts us to save our work so we do not lose information. I used to rush to do just that but I no longer do it. I am not proud that some reports take me this long (distractions are what it truly comes down to), but I was wondering if anyone has indeed lost information from not saving at that 30-minutes times up prompt. I grew up in the 90s where if you didn't save your research report every paragraph or so, you were bound to lose everything due to one computer glitch or another. So I know weird things can happen, but for the everyday situations, would Sassie truly screw us over if we don't save our reports at this mark?
Thanks for reading, I know its a trivial question, but sometimes when I get in the flow after much procrastination, I don't want to have to save and go back to "jump to my first oops."

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Yes, it happened to me more than once. I got distracted and I discovered that everything I posted since I saved was gone. It was frustrating and although I am more vigilant now, once in a while I lose a few questions I answered but never the whole report.

That has happened to me on more than one occasion. I found a FireFox addon that disabled the timer. That worked perfectly until Windows 10. Now, I do my narratives in Word, then cut and paste them to my report in one fell swoop.

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton

I find it useful to log back in to a MSC site before submitting a report after a long delay. This works for Sassie sites and others. I simply open a new tab and log into the site as usual. I then switch back to the report tab and submit. I have not encountered any problems doing this. And yes, I have lost reports in the past due to timeouts before switching to this method.

I also complete my narratives in Word, and then paste them over. It has saved me tons of grief.

Edited 1 time(s). Last edit at 07/03/2016 12:55PM by mystery2me.

Does anyone know the reason for the 30 minute timer?

The timer is there so you don't automatically get kicked off the website after a certain period of inactivity and lose your work. You have to save your work periodically, or at least use the website in another tab, in order to keep the connection active. Simply entering information in a form is not considered activity, because that usually is done at the browser level on your computer, and not at the server level.

I always save my work after each narrative, just go back and view it without oops! Loose all your work once and you will be sure to do this. I always save my work before I do spell check or add in the receipt, just in case. Works for me!

@mystery2me wrote:

I find it useful to log back in to a MSC site before submitting a report after a long delay. This works for Sassie sites and others. I simply open a new tab and log into the site as usual. I then switch back to the report tab and submit. I have not encountered any problems doing this. And yes, I have lost reports in the past due to timeouts before switching to this method.

I also complete my narratives in Word, and then paste them over. It has saved me tons of grief.

I have also used your method also with 100% success. Occasionally I have forgotten to do this, and as a last resort, I log back into the site, open the "Recently closed tabs" on the Firefox history menu, open my unsubmitted report, click the submit button, then open the report again to confirm that my information was saved, and continue reporting. This also has worked 100% of the time. I do some reports, such as casinos, hotels, fine dining, that take several hours to answer the questions and write the narratives. One casino/hotel report had more than 1000 oops when I clicked submit the first time.

I agree a shopper should NEVER write paragraph narratives directly into the form; always write in Word first and then copy it into the form. I had at least one instance in which the editor lost some of my work after I had submitted it. I was so glad I had copied and saved it in Word first.

I go through and save my work after each narrative. Sometimes it is hard to come up with 150 characters without having to pad them a little. I walked into the store/ bank/ restaurant/ bar. They will mostly catch the double spacing. But sometimes not.

I just hit save when I see the warning. I am always fearful of having my narratives deleted (they are boring enough the first time around) so I just hit save and have not had any problems.

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