IMSC Conference Program

Someone asked for this and I just grabbed it from their Facebook page.

NOTE: Sunday sessions are optional. Main sessions are Monday and Tuesday. Tuesday is divided into two "streams." One is all video and the other is more varied.


This program is subject to change, please check for updates.
Sunday, November 6th
9:00 AM to 5:00 PM
Advanced Video Shopping Class offered by Video Shopping Pros from for those who have completed at least 20 video shops. There is a $125.00 registration fee. Please follow this link [videoshoppingpros.com] to express your interest and Video Shopping Pros will follow up via email with a registration form to confirm your seat.

6:00 PM to 7:30 PM
Optional networking event, dinner, and drinks included. (Additional fee of $50.00 per person)


Monday, November 7th

8:00 AM
IMSC member registration, networking

8:30 AM
IMSC non-member registration, networking

8:45 AM
Please find your seats for today’s announcements

9:00 AM to 9:45 AM
Conference Hall:
IMSC President

10:00 AM to 10: 30 AM
Conference Hall:
Mary M. Huck, Esq. - Nevada Labor Board
Deputy Labor Commissioner

10:45 AM to 11:15 AM:
Conference Hall:
It is Nevada and it is all regulated! Kevin Ingram, Nevada PILB Executive Director

Carson City 1
10:00 AM to 11:15 AM
GigSpot- what it is and how to use it- Joseph Hashim and Rebecca Reiter from ShopMetrics

11:25 AM to 11:55 AM
Conference Hall:
Disguises Donna Richardson Horwedel from Impact Marketing

(Registration desk closed at 12:00 PM- see IMSC table for assistance)

12:00 PM to 1:00 PM please enjoy a quick lunch at one of the great restaurants on site.
1:05 PM
Please find your seats for afternoon announcements

1:15 PM to 3:00 PM
Conference Hall:
Master the art of apartment shopping with Lisa Wood from the Shadow Agency

1:15 PM to 2:00 PM
Carson City 1
Shopper Panel- Route planning tips from three veteran shoppers
Acaysha D., Patricia T. Lori B.


2:15 PM to 3:00 PM
Carson City 1
How to successfully shop a grocery store- Hector Garnica from The Source/TrendSource

3:15 PM to 3:30 PM
Chuck Kenerson- Working with A Closer Look in Nevada

3:45 to 4:30 PM
Conference Hall:
Scheduler/Editor Panel
Nikki DeBray Atkins, Elise Glenn Rosenblatt, Elizabeth Chicheportiche, Marguerite Turner and Astrid Rowe are here to clear up a few things about scheduling and editing.

4:45 PM to 5:15 PM
Conference Hall:
Intro to video shopping- Jeff C. of Video Shopping Pros

5:15 PM to?
Conference Hall:
Manifest Your Dreams – Art Projects That Inspire- Toni B.
Vision Board Workshop- Everything will be supplied for you while you create your best year ever in the mystery shopping industry. (This is for all shoppers, schedulers, editors and company owners.)

Tuesday, November 8th

8:00 AM
IMSC member check-in, networking

8:30 AM
IMSC non-member check-in, networking

8:45 AM
Please find your seats for today’s announcements

9:00 AM to 4:00 PM
Conference Hall: (1-hour lunch at 12:00 PM)
Undercover Video Training- (Free for all IMSC members and Sponsors)
**Shoppers with equipment should bring charged equipment and wear under-shirt under shop shirt. **

Video training line up:
Kathy Hart from Clear Evaluations, Dan Thomas from GreyHawk Video Solutions, Jeff C. from Video Shopping Pros, Elizabeth Chicheportiche from Primo Solutions, LLC
9:00 AM to 10:00 AM Video Shop best procedures- Kathy Hart
10:00 AM to 12:00 PM Video Equipment- Kathy Hart, Dan T.
12:00 PM to 12:45 PM Lunch- video shoppers please return from lunch with equipment re-charged, shop shirt rigged, clean SD card and ready to practice.
12:50 PM – please find your seats for afternoon announcements and Silent Auction results
1:15 PM to 2:00 PM Video capture practice- Kathy Hart, Jeff C.
2:15 PM to 3:00 PM Dan Thomas from GreyHawk Video Solutions- available equipment, SD cards, how to use cameras, put them together
3:15 PM to 4:00 PM Elizabeth Chicheportiche- New homes, appropriate dress for the job
This ends the video training line up.

Non-Video
4:15 PM to 5:00 PM
Conference Hall
Elizabeth Chicheportiche- Audio recordings for mystery shopping jobs.

5:15 PM to 6:00 PM
Conference Hall
54 Cities and two countries in one year, yes you can do this too!
Kathy M. is a professional route shopper sharing her tips with you.


6:00 PM AM 7:00 PM
Garden View Terrace
Safety while on the road-interactive

Non-Video line up:
Tuesday, November 8th

9:00 AM to 10:00 AM
Carson City 1
Tax Tips for Mystery Shoppers- Matthew T.


10:15 AM to 11:00 AM
Carson City 1
Safety Training- Protect yourself!
Yvette S.

Carson City 2
"The Steps from Fast Food to Five Star Hotels” Marie E.


11:15 AM to 12:00 PM
Carson City 1
Moving' on Up: Working Smarter Not Harder, for more $$$- Cilla R.

(Registration desk closed at 12:00 PM- see IMSC table for assistance)

12:00 PM to 12:45 PM please enjoy a quick lunch at one of the great restaurants on site.
12:50 PM - please find your seats for afternoon announcements and Silent Auction results

Carson City 1
1:15 PM to 2:00 PM
How to make route shopping easier- Jonathan Przybyl from Talon

Carson City 2
'Serious Business - Serious Money.' – Astrid Rowe from A Closer Look

Carson City 1
2:15 PM to 3:00 PM
Shut up and Let the Rep do their Job! Liz G.

Carson City 2
The care and feeding of schedulers, how to make a new BFF! – Laura R.

Carson City 1
3:15 PM to 4:00 PM
“Talon Video Shopping”, what is it, how do I do it? –Jonathan Pryzbyl/Pam

Please return to main conference hall- (EL Dorado Ballroom) after this session.

This program is subject to change, please check for updates.
Independent Mystery Shoppers' Coalition
[imscinfo.com]
Email: info@imscinfo.com
424-235-IMSC (4672)

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

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