@nc wrote:
When you do a shop where there's a follow-up period required,does the MSC check to see if you did the beginning part of the report in the original "due" time?
@JASFLALMT wrote:
If it's a sassie shop, they can at least tell when you started it. Not sure if they know how far you got when you saved it to finish after you receive follow up.
@JASFLALMT wrote:
I'm talking about after you already submitted the report. It shows the date you started the shop. Sure, if they go in during the first 24 hours after you started it, they can tell how much you have completed. I have had at least one MSC go into my report while I was actually working on it and then email me with a reminder on when the shop must be submitted (not one of the MSCs who do car or apartment shops that require followup). I don't think the MSC you are talking about will do that. They just want the shop completed and submitted on time.
@nc wrote:
If they went into my report while I was doing it, that would be domething. I don't know if I ever want to have that happen.
@roflwofl wrote:
@nc wrote:
If they went into my report while I was doing it, that would be domething. I don't know if I ever want to have that happen.
I think it happens. You won't be able to tell. The only way you will know that they went into your report before you finished it is if they tell you.
@ShoppersViewChristine wrote:
As others have said, if the MSC uses Sassie, editors can see each time you save the shop. We can also access the report and make changes to it or change its status at any time.
If you're concerned about it, I would encourage you to send an email to yours scheduler just to let them know where you are on the shop, what time the follow-up period is over, and when you expect to submit the report.