Intelli-shop's editing slow right now?

I did a shop for them 10 days ago; they'd contacted me just a few days afterwards asking for some clarification, but I never got a response after that, my shop is still just "completed," and no rating. I did a HUGE audit for them last Wednesday and haven't heard a peep on that at all. Sweating bullets here. Usually I get very quick feedback on their audits. Is it just me, or are they slow right now?

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I did a car shop for them last Monday and just got my first feedback last night. I had to go back and give more detail.

I apologize for the delay. Due to the upcoming holiday, we have experienced an influx of reports in a very short amount of time. Our team is working hard to get through them as quickly as possible. Please PM me if any specific reports need to be investigated.

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