That's sad when that happens. But sometimes, if you Google the client, once in a while you can see who mystery shops it...ex: type in: "who mystery shops XYZ?" and sometimes that will help. Otherwise, yup, just have to wait and see it if shows up...if you're signed up with Jobslinger, that might help, as it may show up sometime, since that's the platform for a lot of Sassie shops. Same with the Shopmetrics job board....that will show most of the companies that shop through the metrics platform. I don't believe Prophet has a platform. But if your company switches to either a Sassie or Shop metrics company, you may see it if you're signed up with Jobslinger or Shop metrics. Or try the Google thing. I hope you find your client!@COMystery wrote:
What do you do when you have confirmed that a MSC has lost a client. Just wait and hope those shops appear some day under another MSC? Is there any other recourse?
Not so happy here. Three of my mainstays have yet to appear for the year. All indications point to the MSC losing the accounts. These are shops from three different MSC. I've found enough to sustain me for January, but I'm really disappointed. I was getting into stocking my shelves with products purchased via conv store shops. Plus my pups loved going for the ride when I did these shops. Crying into my tea.
Companies are much, much more likely to review/renew/cancel contracts at the end of their FISCAL year, which in many cases doesn't match the calendar year at all. However, if your favorite shops are still with the company today, they are possibly well into a new fiscal year, so you are right in that you are good to go for at least several months.
I was getting nervous because I hadn't seen one of the convenience stores that I shop for through a metrics company, so I emailed the scheduler. For some reason, even though they were scheduled at the beginning of December last month, she said they won't be coming out till the end of January this month! Go figure! So if your convenience shop isn't showing, maybe you could email the regular scheduler about it. Good luck!
ETA: Don't know what I did so that the quote didn't end up in my reply box! They're showing up in separate boxes....this is in reply to COM's post about convenience shops.
On a serious note, I was getting nervous waiting for my oil change shop to show up. The release was delayed a couple days im guessing due to the new year.