Hello Fellow Shoppers
I am grappling with this and I do not know how to proceed.
I was recently engaged to perform a video mystery shop at an apartment complex. I completed the assignment and delivered the report and now I hear that they rejected my report, and I will not be paid.
But it's not like they returned the product. What if they submitted the report to their client(s) and they got paid.
Now you may be asking why was I not paid? What reason they gave to reject the report?
The reason they gave was that the target was not reached on the INITIAL call. Has anyone heard of a mystery shop when you ask for the target on the INITIAL call? The instructions state I am allowed to directly ask for the target after 3 unsuccessful attempts to reach the target.
So should I spend more time fighting for the $70.00 or should I just call it a loss and learn from the experience.
But the more fundamental question is what is our protection once we deliver the report to be paid?