I've performed both. The Jackson Hewitt are a little more tricky because you need to have a form filled out by a manager at the customer service desk in Walmart and a second form filled out by associates who may or may not know the stores numbers and information (they're hired on as tax preparers who may not have any CPA experience or knowledge of the company other than their training classes on the software).
Walmart wants to know why you are there, who you are with, read your forms, have an extra copy, talk to two more managers to find out if it sounds legit and so forth. And some of them are a little ill tempered about photography being done due to cameras not being allowed. They are on it with photos because of The People of Walmart site and sue happy people... But the Jackson staff were so nice and helpful and I could do 95% of the shop before the photos had to be taken. I learned to open with information about taking photos and I even highlighted the photo part of the paperwork in my car. They seemed intense about these pictures. Now, bare in mind I did 10 of these on a route so not every Walmart is so grumpy. Most were like "oh, yeah, sure go ahead, get whatever you need. Nah, I don't need that form, just sign in sweetie. Where do I sign your paperwork?" I had 2 problems of excessive questioning out of 10 stores but I did get my photos.
The H&R were much easier. I could get all of my photos outside of the building before I even walked inside to do the rest of the audit. The H&R pages are about half the thickness of the Jackson Hewitt ones too. There are less questions, most observations are easy, and if you pick up a few, it's likely the managers may be the same at the different locations and they'll have staff expecting you on site. I also did about 10 of those after negotiations. We were traveling and after I tested a couple and found them easy, I bargained to get a few. H&R staff were great and locations varied. I stopped at many that had 3-5 desks, 8-10, and then one I stopped in had 43 desks and the front counter had 2 stations if they were backed up so the front staff could prepare as well.
Edited 1 time(s). Last edit at 02/05/2017 09:26PM by clinen11.