I don't print their last page at all, the chart to fill in for each pump. For that I refer to the photos when I get home. This cuts the time at the store considerably. I don't know why anyone would mark these while on site, however I sometimes make notes if there's something you might not see in the photo.
I do the same thing. I'd rather spend a little more time on site and do all of my observations rather than miss something important. I have never had to make a return trip to a gas station for a mistake. I have had to return due to extreme weather issues or a crime scene investigation in process.@christinereed wrote:
Because it takes less time for me to check off elements on the pump chart I have created while I am in front of the pump than sitting at the computer looking at each photo when I get home.
I have yet to do a gas station mystery shop or audit...Where do you get the safety vest?@tcurione wrote:
In my opinion the best way to avoid customer interference. (these usually take 20-25 mins for me, or less if there's only 4 pumps):
Upon completing all elements of the mystery portion....
Take pictures of all pumps without customers.... don't evaluate (yet).... go to car and put on safety vest... bound to have one or two customers that have since left.... take those pump photos.... make note of what pumps you still need.... begin evaluating for infractions while keeping an eye on those pumps you need. Pounce on those pumps when able. Complete evaluation, if not done yet. Like the OP and others, I don't use the DCF and use my pictures to fill out what the pumps have and don't have.