@7star wrote:
Eyelove2shop - You bring up an interesting point, how often do they review the footage to confirm our reports ? I've wondered about that.
Screaming at an editor to "Read"the Guidelines!!! " does not bode well for you. Yes, they have agreed to pay you for this shop but there is a good possibility that you are now banned from that client or will be deactivated from the MSC altogether.@MScat wrote:
What a freaking joke! I told her, "Read"the Guidelines!!! "
I get an email back, "I talk to my manager and we're going to pay you for the shop."
The frustration of people not reading the guidelines.
@MScat wrote:
This morning I got an email that my shop was not accepted. The editor said that I did not follow the direction. I did not evaluate the bathroom? In the instructions it clearly states that if it's a shared bathroom do not evaluate. These editors need to read the instructions!
I emailed her back and told her that I was not supposed to Evaluate the bathroom if it was shared. Her reply was, "Every other shopper has evaluated the bathroom."
My reply back is, "Every other shopper has been doing the shop wrong."
What a freaking joke! I told her, "Read"the Guidelines!!! "
I get an email back, "I talk to my manager and we're going to pay you for the shop."
The frustration of people not reading the guidelines.
I didn't scream at her, but back and forth a couple times, Yes, I told her to read the guide lines. Sybil, that way she would understand that it said, "If shared bathroom, do not evaluate." She stated, shoppers in the past evaluated the BR, they have been doing the shop wrong. I'm sure I'm not banned from this MSC. If I was, I would move on. I don't think it is very professional to send an email stating a shop is not getting paid with out double checking with a shopper about a shared BR.@Sybil2 wrote:
Screaming at an editor to "Read"the Guidelines!!! " does not bode well for you. Yes, they have agreed to pay you for this shop but there is a good possibility that you are now banned from that client or will be deactivated from the MSC altogether.@MScat wrote:
What a freaking joke! I told her, "Read"the Guidelines!!! "
I get an email back, "I talk to my manager and we're going to pay you for the shop."
The frustration of people not reading the guidelines.
Even though this type of situation can be frustrating, as shoppers, we need to stay professional.
I stated in the report that it is a shared bathroom.@roflwofl wrote:
@MScat wrote:
This morning I got an email that my shop was not accepted. The editor said that I did not follow the direction. I did not evaluate the bathroom? In the instructions it clearly states that if it's a shared bathroom do not evaluate. These editors need to read the instructions!
I emailed her back and told her that I was not supposed to Evaluate the bathroom if it was shared. Her reply was, "Every other shopper has evaluated the bathroom."
My reply back is, "Every other shopper has been doing the shop wrong."
What a freaking joke! I told her, "Read"the Guidelines!!! "
I get an email back, "I talk to my manager and we're going to pay you for the shop."
The frustration of people not reading the guidelines.
Keep in mind that this may not be an instance of an editor not reading the guidelines. The MSC probably shops multiple client locations and some locations may have a bathroom while others share a bathroom. For example, I frequently shop Panda. Most are in their own building and have their own bathroom, but one is in a Mall Food Court and it shares a bathroom. The guidelines say not to evaluate a shared bathroom but to comment that there was a bathroom available, which I always do. Unless the editor is located in your town, she may have no way of knowing whether the specific location you shopped has a bathroom or shares a bathroom. She may know only by reports from shoppers whether the bathroom is shared or not, and if previous shoppers evaluated the bathroom, that may be her only knowledge of the location. Telling her to "Read the Guidelines" might not have helped the situation. JMHO.
Raising my hand. IRL and in MS'ing life, I will ask an employee if they have a restroom that I can use. First, if the restroom is not obviously visible, why waste my time looking for one? Second, many small businesses with have a restroom "in the back" of the store. Usually it is the employee bathroom or for paying customers only.@catgrannyof5 wrote:
Who would freaking ask if the business had a restroom after you checked and did not see a restroom on the premises?
@ceasesmith wrote:
Because some people just don't like being recorded.
Like me, a totally middle-class law-abiding citizen...but when I see a cop car behind me, I get nervous!