I am assigned a hotel shop for this Saturday. I am reimbursed for the hotel, bar, restaurant, room service, etc. I've done many hotels before, but none for this hotel. Per the msc, I am to ask for a certain discount over the phone when I book the room. I did this, but was told, "We no longer honor those discounts." I emailed the msc, who asked the client, and was given a different code. I called back (days later) and gave them that code. I was told that code also wasn't valid. Again, I wrote to the msc. They got yet another code and told me to use it. I tried tonight and.....was told to bring in a coupon with that promo code on it!
I just wrote back to the msc again to find out what to do. At this point I've tried 4 times now, and it seems obvious that I am a shopper...who else keeps calling back with various codes? I have until Friday to cancel the room reservation without forfeiting my deposit. I really don't want to cancel, as I'm looking forward to the actual hotel. Has anyone else experienced such difficulty like this on a hotel shop? I'm pulling my hair out from frustration.