This is really a vent.
I took an apartment shop with a target. Okay they don't want us to be obvious when calling, yet they rush you to go out and do the shop. I receive emails constantly saying "Please up date me on the following shop." Well I accepted one and after days of playing phone tag...by myself, I was finally told that Jane Doe was on vacation and when Jane returned, she may be helping out at another property.
I informed the company and they got back to me 3 days later to say the shop would be cancelled. They asked me to pick up another shop with a certain due date. I thought it was a stretch. Well I got another email this morning asking for an update come to find out they had shortened the due date. I'm thinking I had the whole week since I did line up some other jobs before being informed that shop number 1 was cancelled.
I called Shop #2 today...3 times, Call number 1, Sara answered and I asked for hours, she was persistent and tried to assist me, after thanking her, I hung up quickly. Call number 2, I decided to ask for Jane Doe by name in case it were another situation about being on vacation. Sara answered again and tried tried to help me. It was almost as if she didn't want me off the phone. I took a stab and called a third time and lowered my voice asking for the wrong name. Wouldn't you know, phone police answered again.
If the company wants a arget so bad, why can't the company just tell us when the person is working so we won't waste time trying to reach that target randomly.