@eyelove2shop wrote:
I am curious to know where do ya'll live that the food reimbursement isn't covered? I'm always under the $12.
speaking of five guys, I recently did one of their delivery shops and had my shop rejected for the first time. I totally forgot to take a photo of my food. It took almost 2 hours for my food to be delivered, I was so hungry, I just started eating it on the way upstairs to my apartment after my carrier delivered my food. It wasn't until I started reporting that I remembered I needed to have a photo
@sarahshopper wrote:
Did you just contact the Help Desk and ask why you could no longer see any shops?
I also had all of mine disappear. I am not really sure when I they stopped appearing since I never take them off the board but they called me with bonused offers pretty much on a weekly basis. It struck me I hadn't heard from them in a while and I checked the board.
I am pretty sure they figured me as a shopper at my usual location. I happened to go there one night not on a shop but to satisfy a grilled cheese craving and the manager handing me my order insisted on giving me free fries. But since I can't see any local locations even those I don't frequent I am thinking it may be something else as well.
If you get rid of the map, it will show the dates and rates for each shop up front.@kensingtonite wrote:
I don't see any Make An Offer button on any of the jobs listed. Maybe it's just on the Five Guys locations, and since I'm not seeing any of those, I'm not seeing a Make An Offer button? I personally don't like the new website. It's slower, and when scrolling through the board, the dates available, and reimbursement/fees aren't listed, forcing you to click through. Then when you want to go back to the available shops list, it takes forever! I live in the DC area. Where do you live?
@AnneAshley wrote:
If you get rid of the map, it will show the dates and rates for each shop up front.
@7star wrote:
They greet me right away when I come in, bring the food to the table to other customers, they are always cleaning the tables and dining area, the restaurant is super clean and they always say goodbye when I leave.
@BirdyC wrote:
The one I'm doing tomorrow is at a location where the staff is super friendly, they always offer you a free bottle of water while you wait for your food, and if they're not busy, they bring the food out to your table. I throw some $$ in the tip jar times when they really do go "above and beyond."
@gukka wrote:
@BirdyC wrote:
The one I'm doing tomorrow is at a location where the staff is super friendly, they always offer you a free bottle of water while you wait for your food, and if they're not busy, they bring the food out to your table. I throw some $$ in the tip jar times when they really do go "above and beyond."
"Free" bottle of water? Do you report that on your shop? On the question inquiring if you were charged for everything?
Why would you need a free bottle of water when one of the shop requirements is to order a beverage?
@gukka wrote:
@7star wrote:
They greet me right away when I come in, bring the food to the table to other customers, they are always cleaning the tables and dining area, the restaurant is super clean and they always say goodbye when I leave.
Good for you, but in over a decade of shopping 5G, I have never seen anyone bring food (or anything else) to the tables. Not even once. If this happens to you, my guess is that the know you are the mystery shopper.
@BirdyC wrote:
@gukka wrote:
@BirdyC wrote:
The one I'm doing tomorrow is at a location where the staff is super friendly, they always offer you a free bottle of water while you wait for your food, and if they're not busy, they bring the food out to your table. I throw some $$ in the tip jar times when they really do go "above and beyond."
"Free" bottle of water? Do you report that on your shop? On the question inquiring if you were charged for everything?
Why would you need a free bottle of water when one of the shop requirements is to order a beverage?
I was commenting in general about the staff at this location and why I tip them, since the subject came up in this thread. When I do take-out with them, they offer the water. Of course if I'm on a shop, I order a beverage. Why are you asking such a silly question? They also provide excellent service when I dine in, shop or no shop.
@ChrisCooper wrote:
FF "restaurants" provide no service beyond what is necessary to fill my order. I place my own order, carry it to the table, get my own condiments and drinks, and bus my own table. Who would I tip?