...Being a mystery shopper has helped me be a little more patient..
Leslie - one of the msc says if you pause and are not offered the rest of the required meal, then you can go ahead and order the rest of the meal. At least this way, i get the whole meal !
Most of the cashiers have asked me if I wanted to get the required sides. There was one, a manager nonetheless, who didn't ask me. He just stood there with me for awhile until I added the missing items.
I think the problem was looking at the menu. That's confusing for some people. Just order your burger and then look them straight in the eye like you are waiting for them. They will either ask if you want something else or give you a total.
In a retail situation recently, an associate said hello, then just raised her eyebrows to prompt me for my question. She didnt use any words. I waited a few seconds for her to speak, but she just raised her eyebrows higher and tilted her head. I went ahead and asked my question. She hit all the right marks after that, but it was a very informal way to initiate a conversation.
I just did a dealership shop like this. It was the quietest test drive ever!
Yesterday, after saying I never have a cashier that doesn't offer a combo, I hae a cashier that after ordering my burger looks at me like the cat had his tongue. I wait and nothing, finally I say and fries, then no offer of drink.
The other cashier is friendly, my guy, was asleep at the wheel....and believe i put it all in my report.