This is a long post, but I am confident that, by the time you read it, you will absolutely know whether or not you want to do these audits.
This is how it REALLY is. I began doing these audits in September 2014. Once I studied the instructions, listened to a conference call from the project manager, and began doing the audits, I found them quite simple. I have been, and continue to do these audits monthly. In fact I have 2 this month and will be doing one tomorrow.
1. I am auditing the delivery trucks, mainly checking temperatures of random boxes, as they come off the truck.
2. If all checked boxes are within temperature range, I will have spent about 45 minutes at the location doing the audit and will be on my way.
3. When the project first began, I was allowed to walk into the location, unannounced, and hand the manager on duty an authorization letter. With the very first audit, I quickly discovered that that rarely worked because managers were apprehensive. They either did not get, did not read, or the memo had been kept by the previous manager (high turnover of personnel). So from that point on, I began contacting the managers (in person when local) a couple days in advance. I introduced myself, showed the authorization memo, and explained exactly what I would be doing. Now, beginning this year, I see that it is required to contact the MOD in advance. So you need to contact the MOD in advance. For the out-of-town locations, I had no choice but to contact the MOD by phone. Let the MOD know that the company contracted with See Level to do this and stress that you are auditing the truck, not their restaurant.
Why do these audits pay so well? Here are the only downsides:
1. You will need to wake up early. Most deliveries are in the early morning, often when the restaurant is closed. It is very cold inside the walk in freezer.
2. You will need to arrive at the location a minimum of 1 hour before the expected delivery time. You must be there when the truck arrives. If the truck is late, you must wait up to 1 hour after the expected delivery time, take a photo, fill out a one-page missed delivery form, have MOD sign it, then leave. In such a worst case scenario, you could spend about 2 hours and 15 minutes at the location.
3. If you do your job and find boxes that are not within the allowable temperature range, then you must show the MOD, the truck driver, and leave a message on a voice mail. The MOD needs to sign the paper where you indicated the out of range temperature.
4. I am fortunate that within a year after beginning the project, the trucking company for my area installed a fleet of brand new trailers with brand new refers. This made my job easier because temperatures are nearly always within range.
Now that you know what is really involved in these audits, you may or may not decide to get assigned to them in your area. If you do get assigned to the project in your area, you are welcome to PM me before your first shop. I will answer your questions and/or give you any pointers/details to help make your first audit go smoothly.
Edited 1 time(s). Last edit at 06/06/2017 06:17PM by AZwolfman.