I've been mystery shopping for about two and half years now and occasionally lurk in this forum to see what other shoppers have been going through, get some ideas, have a few laughs, etc. I discovered a new problem today with the way I save my reports of completed mystery shops due to recent changes to Market Force's website design and was looking for other ideas or feedback on how to save digital copies of my reports (hard copies take up space, printing costs money, etc.).
If the company uses the Sassie system, there is usually a link to download a PDF of the report. I love those! Some companies (such as Market Force) do not offer that solution on their reporting websites. After I finish filling out and reviewing the report, I right click on the web page and select 'Save As' to save a copy of the web page as an HTML Document on my hard drive. Sometimes the formatting of the saved webpage will be a little awkward (I'm looking at you, NSS), but I can still find everything I submitted if I need to look back at an old report.
I tried to pull up an old Market Force report today. The report flashes on the screen for a split second before going to a blank webpage. I can open HTML Documents from old shops I've done for other companies, just not ones for Market Force. I've been able to open my old Market Force reports in the past, before the most recent website remodel. I tried to open reports that I saved before the update as well as ones that I saved last week, but none of them will open. If I can't open the old report, it's not a big issue. I was just curious whether the server at a restaurant I shopped today also helped me during a previous visit.
It looks like my method of saving reports has some flaws, so I'd like to know some better ideas of how to save my reports. Thank you beforehand for your feedback!