How Do You Handle Targeted Phone Shops?

I was wondering how you handle targeted phone shops for customer service? I called one client for a targeted shop and asked for the target but the person who answered was great and kept trying to just do her job. I'm going to wait to call back so it doesn't look strange but how do you handle targeted shops when someone else answers the phone?

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I use a fake accent and act dumb, asking something like, "Is this Walmart?"

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
I ask a question that I know will result in "No" so I can say that won't work for me, thanks & disconnect.
I'm sorry; I have the wrong number!

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
Have a household member or friend call, engage the other person, and then call right back. It's good when a target is dodging you.

I don't do targeted shops any more unless the bonus is YUGE.

"Let me offer you my definition of social justice: I keep what I earn and you keep what you earn. Do you disagree? Well then tell me how much of what I earn belongs to you - and why?” ~Walter Williams
Having someone else call to get the target's schedule helps. I try to have a guy friend make the call so if they suspect a mystery shop they will be looking for a man.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.


Edited 1 time(s). Last edit at 07/20/2017 01:40AM by LisaSTL.
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