I emailed a scheduler to ask about a local shop. She sent an email to me using the wrong name, accusing me of "flaking" on previous shops and a litany of other irrelevant details. I had never shopped with the company in question. Update: the scheduler replied to clarify that this message was sent in error.
Another issue: I was interested in a local shop, and after sending an email inquiry asking about a shop rules, the scheduler literally signed me up for the shop. Note that I did not commit to do this shop! I then got emails from the MSC demanding various things in a frantic manner. All this after I simply asked a question! This is actually the second time this has happened!
I do feel that MSC schedulers and other staff members need to be more respectful toward shoppers. They need to remember that we are people with professions, educations, families and life experiences, and that we deserve to be talked to like valued contractors.
Edit: I edited this because I did receive a clarification from the scheduler after this was posted.
Edited 3 time(s). Last edit at 07/20/2017 08:27PM by Riki.