Somehow I must have clicked and on an email from IPSOS and reported it as SPAM. So, I no longer get any email in my regular or junk folder. The notifications setting in Shopmetrics were turned off and the system will not let me turn them back on. I even tried changing my email address. Any ideas on how to fix my settings and get IPSOS to start sending me emails again? It is not an email problem at this point, it is in the settings for IPSOS.
Which email provider do you use? Each has a way to add emails and email domains (the part that comes after @; e.g. @shoppersview.com or @sassie.com) to a safe sender list (sometimes called a "white list" ). If you Google your email provider and "how to add email to safe sender list" you should be able to find some instructions on how to dos so. For example, here is an article with instructions for Gmail: [www.lifewire.com].