If this is the extent of the detail that you wrote in your report, expect to be asked to elaborate in great detail.@adamaimeemom wrote:
I did a grocery store shop yesterday. The grocery store was pretty dirty. The meat department and bakery department were in chaos. The bathroom smelled like it had not been cleaned in quite some time, and the checkout employee was about as excited to be there as one would be having a tooth extracted. I wonder how much explaining I am going to have to do after THIS report.
It is unfortunate but the management at the store will likely not see the report because it was a competitor shop. I hope that the store that asked for the shop takes note of what bad customer service is and makes sure it does not happen in their stores.
I did a negative report on a Credit Union. They claimed they knew I was a mystery shopper.