Mostly frustrated which is why I decided to write. I received an email asking if I would take a shop(s) that was close to being due. I accepted and did the shops on Saturday. The drive was about 45 minutes 1-way. I followed the instructions, completed both shops, returned home, completed the report. I took pictures of business cards and other documents required and uploaded to the report. Ooops! I forgot to take the picture of the store from the outside. I immediately sent an email to the scheduler and asked if I could still go back the next day (Sunday) and take the missing pictures (had submitted both reports). I did not hear back, so I was under the impression all was good until the next business day (Monday). I received an email on that Monday morning advising that both shops had been removed and that I would NOT be paid. All that work, the drive, time, gas, and not get paid? i contacted the scheduler and was told there was nothing that she could do.
Have any of you been through something like this? I enjoy mystery shopping and interacting with people. Sometimes, people make mistakes, but to not be paid because of (1) missing picture, in my opinion, is not right. I believe that the shopper should at least be paid a percentage of the shop. When a person is trying to make some extra money to meet financial need and does not get paid, is tough. Please, any advice or is there any recourse? The company still gets a full report with proof of visit, just not that (1) picture. So ultimately, the client still benefits and doesn't have to pay out. It's just wrong, in my opinion. Thanks.....mezimmie