Hi all -
I'm fairly new to all this but have been enjoying doing it and reading your comments.
I wanted to ask about your experience with reports for mVentix. I've done a couple of blind shops for them. The report insists on first and LAST names.
They don't seem to have a quick way for newbies to present questions.
At my first assignment, the store does not require name tags so it was reasonable for me to ask. Had an awkward moment when requesting a last name also but got through it. However, I am sure they don't want you to cause suspicion about your being a "shopper" and at the second assignment there was no reasonable way to get it. That store does have name tags but the associates tell you they don't work on commission and to ask for anyone if you need to call for more information. To insist on a last name would be awkward indeed.
So, in the second report, it was XXX nolastnamegiven. I waited to hear something and did not but I wonder if they will reject the report on that basis.
I can understand a client wanting a full name and in any situation where business cards are used, I have no trouble asking for one.
I now have another two to do in another location where the same problem will arise. Any suggestions and any ways you with more experience use to get full names?
Thanks.