This is a favorite pet peeve of mine. Frequently, those MSCs that INSIST on proper grammar and spelling will have numerous mistakes in their guidelines. Should we call them on it? I dunno (I don't know)
Well, I can't speak for other companies, but if you ever see a grammar/spelling/typo mistake (or unclear instructions) on the guidelines, shop posting, or score sheet of a Shoppers' View shop, PLEASE email me about them! I read through everything once a month, and sometimes I'll catch something, and go, "Ah, geeze. How long has it been like this?" I'm always appreciative of extra eyes on our work.
I feel for you. Here is feedback I recently received:
Shop Grade: 9
Comments: Thanks for your help in completing this shop for us.
Please use just a single space at the end of each sentence, after all punctuation and between words. Thanks!
Isn't is proper to type two spaces after a period at the end of a sentence? This shopper is confused!
I once had an editor point out something I could do to improve my score but when I looked at my score it was a 10 out of 10... Not sure it could really get higher than that.