Continuous changes with Alta360 shops

Any words of wisdom here? Does anyone else here perform these shops?

Edited 1 time(s). Last edit at 01/21/2018 07:31PM by Megs7521.

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I loved doing other shops for Alta360 but then they lost the client. All they have near me now are those cheap gas shops. I wouldn't do them then, and I won't do them now thanks to your post. They were too cheap when they were easy. I live in upstate NY and $7 doesn't pay for me to drive there, let alone do a shop and a report, app or no app! Good luck!
These gas shops are not worth $7 wait till they are desperate and go up. I think $20 is fair without the recorded audio. I got $25 towards the end of one quarter for several and even $40 and $45 on a few. They lost my go to guy there in Dan O Neil who would work with you and get you a fair price on many of their shops. Now they start at crap and don't want to budge at all. I say let them lose all their shops to other MSPs who will at least bonus. Who knows maybe Maritz gets another gas client.

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.
All we have in my area is a Pizza shop. And only nine of them at that 3 are 25 miles or a little more away and one is over 60 miles. All of this for $5.00 each emm don't think so. And they do come out monthly.

Edited 1 time(s). Last edit at 11/02/2017 07:40AM by 2stepps.
I had to laugh when I pulled up the shopper guide. It's up to $8 now for a location in Austin, but you must make a small purchase in the convenience store which is not reimbursed? They can't even cough up a couple of bucks for gas reimbursement? Check Marketforce for gas stations.
They’ve gotten progressively cheaper over the last 18 months or so. I stopped doing them in 2016. No job is worth $7. The scheduler is super nice, she’s just saddled with ridiculously low paying jobs that she struggles to unload.

______________________________________________________________________
Seriously, nobody cares that you're offended.
Don't do them. It doesn't matter how nice the scheduler is or how easy the shop used to be. The fee is simply ridiculously low. It is not the shoppers' duty to help an MSC be profitable at our expense.
Does anyone remember the name of the company before it was changed to Alta360? It's been bugging me for months trying to remember it.
Recorded audio? And no fee increase? Wow.

Edited 1 time(s). Last edit at 11/02/2017 12:37PM by tcurione.
The app most definitely has a glitch. I have been asked for info on shops (different client) that I specifically remember typing. I have also been asked for a picture or two when I know I took it. The problem for me was I completed shop reports as I was doing the shop (per guidelines) and did 4-5 locations a day. So when asked for the 'missing' info it was really hard to remember the quotes / exact names & descriptions of employees. I now have to take text notes as well as entering into the app.

Servimer Regional Manager- Midwest, including Chicago, Wisconsin & Minnesota
Crazy, I don't see those requirements for the two brands they have near me. Wondering if maybe it's the brand the got from Maritz this year?

There are reasons that a body stays in motion
At the moment only demons come to mind
Thank you for all the responses!

Edited 1 time(s). Last edit at 01/21/2018 07:32PM by Megs7521.
Since they lost their big grocery client early in the year. I haven't done any shops with them. Their gas shops are like you said low fee.I would be scared to do the audio ones.
I would say don't do them unless you can route a few sites and do them in a reasonable time.

RoyaMS
I quit working for alt360 because their unfair auditing practices. I don think they are shopper friendly and have absolutely no appeal process.
quit working for alt360 because their unfair auditing practices. I don think they are shopper friendly and have absolutely no appeal process.
@Lstockwell wrote:

I quit working for alt360 because their unfair auditing practices. I don think they are shopper friendly and have absolutely no appeal process.

I think they are about at the top of my list for being 'shopper friendly'. Took me about 45 seconds yesterday to get a scheduler on the phone when a shop went a little sideways. ALWAYS a timely response to email. Editor's sometimes asking for info i know I put in the report but I think that's Mobi Audit issues not Alta360....

Servimer Regional Manager- Midwest, including Chicago, Wisconsin & Minnesota
I have not had a problem with them. But then again it's only Pizza shops they have in my area.
Maybe it's a typo and they meant $70.

Seriously, nobody cares that you're offended.

(Yes, I stole Hoju's tagline.)
Dan is still there as I spoke with him the other day. He is just not in charge of some of the shops he use to do. I agree he is very nice but so all the ones I have dealt with besides him.
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