I've done three bank shops, three different branches of the same bank, for the same MSC. I followed the instructions for all 3 to the letter, the same personal credentials were presented to all 3 branches. I've been paid for 2, but not the other 1. It has not been rejected, but I have also not been paid and I cannot get the MSC to respond by phone or email, despite several attempts to understand what happened. The difference with the one branch was that their banker had a more restrictive set of criteria for opening an account than the bankers at the other two branches, so he would not open an account. I received one question by email from the MSC as to what happened, I sent an explanation and that was the last word - no rejection, no details, no payment. What has me perplexed was that the shop questionnaire had questions about this happening - i.e. - bank not approving the account. Clearly, they knew it could happen and wanted details about it. If not opening an account was an automatically rejected shop, why did the instructions not indicate to contact the MSC or scheduler immediately? Instead, I seem to have been led on, by completing the questionnaire, with full details about the shop, the condition of the branch, etc. and they just will not pay me nor respond (It's been more than a month of waiting for a call or email reply, so I guess silence is their answer. Doesn't sit too well. I've learned a lesson from this. I prefer MSCs that spell out the situations that could trigger a rejection. I realize some rejection issues are common sense, but others are less so. If I had known, I wouldn't have needed to use part of my evening filling out the questionnaire. I have quite a bit less experience than most of you - is this common?