I haven't been keeping up with this thread for a few months, and can't believe the number of pages that has amassed! Wow! In reply to a few comments/questions which are somewhat old now (but still relevant):
Spicy1 - I have had the same issues with some folks rattling off the phone greeting faster than the speed of light (Chipotle staff would kill me with this). I've never gone back and asked them to repeat what they said as I think it may red flag me as a shopper. When it comes to the report, I put "Name not understood" in the name box and add comments in the narrative explaining what happened. I've done this with other MSCs and clients as well, and never had a problem with this method. I will try the method Kenasch uses next time, though and just say, "What was that?" to see if that helps.
I use Call Recorder from the Play Store on my phone. It is free and you can turn the recorder off and on for phone calls. It only records on speakerphone, though, and on my phone I need to keep the speakerphone volume down low to make sure I get a quality recording that I can play back.
I recall seeing somewhere in the guidelines that you should at no time order alcohol, so I think the wine for the late evening shops may be a no-go, at least for the MSC that does the Carside shops.
Thanks to Honny, JAS, Isaiah & others who have posted reviews of different items to get. I am going to have to branch out and try the Fiesta Lime and Cedar chicken dishes next!