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Hotel arrival audits

March 08, 2018 03:43AM
Hi! I've taken a hiatus from mystery shopping for a number of years and I'm beginning to get into it again. I'm looking at one of the hotel arrival audits where you basically check in at the front desk, ask for luggage assistance, order room service and then discreetly leave the premise to end the audit. Now my question is, how do I leave discreetly if I'm suppose to have some luggage with me, since I would need to have luggage assistance from the bell hop? I know there are plenty of experienced shoppers here and any advice would be greatly appreciated. Many thanks!
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More About Hotel Mystery Shopping
March 08, 2018 05:07AM
When I need to utilize bell service on arrival, I typically bring something hanging inside a garment bag. Even without a large suitcase/multiple pieces of luggage, the awkwardness of holding a garment bag while checking in makes asking for assistance seem very natural. Sometimes I'll have an overcoat on arm, too. If I'm not required to use bell service on the way out, I can just fold the clothes and the garment bag place them inside a small rolling suitcase (and wear the overcoat instead of carry it). I've not done any assignments that require a discreet departure, but it seems my strategy would do the trick.
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March 08, 2018 05:24AM
Would you please share the MSC that has these shops (without naming the hotel clients)?
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March 08, 2018 03:09PM
CapitalJay, that's a great suggestion! That's definitely something worth considering. Thanks!
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March 08, 2018 03:11PM
MSF, it's DataQuest. Do you have any suggestions?
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March 09, 2018 05:32AM
@yappy4 wrote:

MSF, it's DataQuest. Do you have any suggestions?

Cool, thanks. Could you arrive in a cab with a carry-on that has been placed in the trunk? The bellman should come out to assist when the cab pulls up.
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March 09, 2018 11:39AM
This is an ignorant question - leave discreetly? a hotel audit where you don't actually spend the night in the hotel?
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March 09, 2018 02:26PM
You'll have to come in a car because I think you have to shop the valet as well.
@MSF wrote:

@yappy4 wrote:

MSF, it's DataQuest. Do you have any suggestions?

Cool, thanks. Could you arrive in a cab with a carry-on that has been placed in the trunk? The bellman should come out to assist when the cab pulls up.
Reply
March 09, 2018 02:27PM
Yes, you don't spend the night. It's mainly to shop the check in process.
@BarefootBliss wrote:

This is an ignorant question - leave discreetly? a hotel audit where you don't actually spend the night in the hotel?
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March 10, 2018 07:44PM
You can always look for an entrance/exit that is not near the front desk. There is usually a secondary exit somewhere. Take the stairs down/out...or if need be take the elevator to the second floor and take the stairs the rest of the way.
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March 14, 2018 01:06PM
That's an excellent idea! I will certainly keep it in mind. Thank you!

@btemps wrote:

You can always look for an entrance/exit that is not near the front desk. There is usually a secondary exit somewhere. Take the stairs down/out...or if need be take the elevator to the second floor and take the stairs the rest of the way.
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