@ceasesmith wrote:
I hate phone shops. Not sure why. I did try it once. Call was supposed to take 3 minutes, report even less, but it took me 45 minutes! I just don't know what to say when the person who answers the phone gives me an unexpected response (like asking me if I have an account with them -- say what? I'm just calling for pricing info, LOL!!!). I did 5 calls, and it was an absolutely miserable experience. Boy, I hand it to anybody who can do phone shops! Left me stressed out and crying, because I had hoped phone shopping would let me work from home.
I totally commiserate with you about phone shops; they can be really intimidating and anxiety-inducing. I do many calls to apartments and after the first one or two had it figured out much better than before. However, I also signed up for an education-related phone shop that I ended up cancelling because the guidelines contradicted themselves seven ways to Tuesday and I couldn't wrap my brain around acceptable answers and what I was supposed to be asking.
I would encourage you not to give up - just like with other shops, one client or company may be much harder or trickier than another. Read the guidelines and form a few times to get an idea of what is required/not required, and then make up your scenario in your head ahead of time so you can respond to anything unexpected. If I really get stuck, I just ask them to repeat their question because "the call cut out" so I have extra time to think about a decent answer.
