Reporting a Closed Shop

How does one report a closed shop? After indicating the shop is closed, and giving details from the physical location, I am unable to just submit the information. It just keeps asking the usual questions about the shop. Did I miss a link or button somewhere?

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It would help to know what msc you are talking about? Each msc has their own rule. For example, one msc pays $3 if a particular client is closed.

Nobody is going to be able to answer without knowing which mystery shopping company.

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I went to do a Sears, and the store had closed, I took a picture, wrote the scheduler, and was told I wouldn't be paid anything, as it was my fault for not calling. Who calls a big box before doing the job?

Live consciously....

@Irene_L.A. wrote:

I went to do a Sears, and the store had closed, I took a picture, wrote the scheduler, and was told I wouldn't be paid anything, as it was my fault for not calling. Who calls a big box before doing the job?

Black and White guidelines to protect the MSC, even if it’s for a ridiculous situation like yours!

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!

@Irene_L.A. wrote:

I went to do a Sears, and the store had closed, I took a picture, wrote the scheduler, and was told I wouldn't be paid anything, as it was my fault for not calling. Who calls a big box before doing the job?

I’d call for Sears, Macy’s or Kmart.

I was chastised a couple months ago for not calling the Chevron before I went. I told the scheduler, “Look, I’ve done about 1000 of these; I’m fine with not getting paid for one or two. I’m not calling everybody.”

This is Marketforce. My question deals with reporting the closed shop--the technical part of it.

Marketforce

Also this is a permanently closed shop--being torn down and rebuilt into something else.

Just mark the lowest scores and submit. I have done that a couple of times with no problems at all.

Thanks!

I once spent about three hours with MF on a similar situation. The place wasn't closed; they just never delivered my order and, per guidelines, I left after waiting 20 mins then checking the bathroom. They told me just mark N/A. Well that does NOT work because if you say N/A in one place, their form won't let you mark N/A in another place. If you run into that kind of problem, tell the scheduler and don't continue trying the form. I mean, to this day years later, it makes me mad that I wasted so much time on a $3 consolation payment!

I hope you took pictures----the closed shop and sign, the construction machines and the gate warning to keep out.

Edited 1 time(s). Last edit at 06/04/2018 05:16PM by sojo917.

I recently did a gas station shop where the instructions were to arrive between 4 and 10pm. I arrived at 5:30pm and it was closed already. Did not expect a big name gas station to close at 5pm, but as others said, I do a lot of these and not calling every one. Oh well, I didn't complete this one, but the MSC is a bit at blame. Only having a 1hr effective window is kinda ridiculous.

@quovatis wrote:

I recently did a gas station shop where the instructions were to arrive between 4 and 10pm. I arrived at 5:30pm and it was closed already. Did not expect a big name gas station to close at 5pm, but as others said, I do a lot of these and not calling every one. Oh well, I didn't complete this one, but the MSC is a bit at blame. Only having a 1hr effective window is kinda ridiculous.

My gas station was 6:00 AM to 3:00 PM. Well, I got there at 6:45 AM on my way to catch a flight at LAX. They opened at 8:00 AM. Not missing my flight for that - no chance.

OP - hopefully you took photos. And I also hope you were at the correct address.

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Reporting a Closed Shop

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