Can anyone help with a clarification on what constitutes a restaurant at a gas station? I have been answering the question regarding a restaurant at the location as NO if all I see is a deli. There is no seating. Of course, the shop goes on hold as a result.
If it’s not clear in the shop guidelines, then contacting the scheduler would be the best next step. Especially if you are doing more than one. Unless someone has done that specific shop, it’d just be an opinion, and probably not how the MSC/client wants it.
If multiple shops are ending up on hold, the guidelines must not be clear. That leaves you to get clarification, in writing. If they continue to be put on hold, it's obvious the right hand doesn't know what the left hand is doing at that MSC.
Equal rights for others does not mean fewer rights for you. It's not pie.
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Still waiting on the answer from the MSC. I addressed the hold as best I could. There are notes that pop up when an answer is conflicting with a previous shoppers answer. I think I'm confused
because nomenclature on other shops for this same MSC specifically ask if there is a QSR. This shop just asks if there is a restaurant.
Edited 1 time(s). Last edit at 06/04/2018 11:09AM by janalou.