Yes, and I like that!! Trendsource, IPSOS, and Alta 360, to name a few, have space for comments, and I have used them to point out situations not asked about but that I feel the Client should know about. For instance, I did a grocery shop last week, and the Cashier was about as hoarse as anyone I've ever heard. So she did not speak, other than to whisper in asking if I had my card. She did not thank me, but I didn't expect her to. One question asked if I was thanked, and I had to answer "no", and that question did not ask "why". But in the comment section, I mentioned how hoarse she was, and that I didn't expect her to say anything to me. Stuff like that.@JASFLALMT wrote:
I have seen a few MSC reports with a comment box for anything not covered in the survey.
@JerseyGirlShopper wrote:
I would like to ask why the 5 Guys and Panda reports verify my email address in the report. Is it provided to the client? If so, why?
@JerseyGirlShopper wrote:
I would like to ask why the 5 Guys and Panda reports verify my email address in the report. Is it provided to the client? If so, why?
@JASFLALMT wrote:
HA!
@JerseyGirlShopper wrote:
I was at the Brookstone shop and planned on spending about a half an hour there. There were 4 year old and older, very young children in the massage chairs with a sign that clearly said 18 and over only. I planned on spending 8 minutes at least in one of the chairs and I didn't get one. I was there a little under 30 minutes and the same people that were in the chairs when I arrived were there when I left except for two chairs that children were playing musical chairs with. This shop is nearly 100% narrative but I didn't think it was appropriate to mention that specifically. Maybe I should have. I have done the math and I would need to do 352 of those shops to buy one of those chairs with the fee, excluding the reimbursement. My shoulders hurt now.
@JerseyGirlShopper wrote:
Who is us? Im not asking them.
@Arch Stanton wrote:
They should ask if the cashier told you the amount due...many do not and this lack of basic communication is a major beef with me