DO NOT ask for the target until/unless the guidelines or your scheduler say(s) (in writing) that it is okay to do so. You will invalidate the whole shop if you fail to follow their rules/instructions about this.
Have someone call and engage the person who answers the phone to increase your chances of getting the target to answer your call.
IFF permission is given to ask for the target by name, I then say that I drove there and walked around recently to checkout the neighborhood. While I was there "I met a resident who said to be sure to ask for you, Shirley." Sorry, no, I did not get his name, he was tall and wore jogging clothes. (They like to reward residents for referrals so you need to have an answer prepared.)
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.