Is the first shop you did the one where they tell you that you can only do this shop once? Forever and ever, it sounded like. If so, then your information is probably still stored. If the scheduler won't respond (don't you hate it when they simply tell you to refer to the guidelines, when the reason you're contacting them is because you already did that and still have questions), then the suggestion to say you've just gotten married and are moving (so that's why you need the storage unit!) and haven't had time to change your DL sounds good. So you have to have a new address picked out, too.
Good luck; I hope it goes well.
I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.