Sassie report says I have "Oops" but can't find them!

I'm trying to submit a repeat on Sassie and it keeps saying I have 4 "oops". I have scrolled through the report several times and can't find them, and the Jump to first Oops doesn't take me anywhere.
Any suggestions or tips/tricks before I contact the MSC?

Thanks

Edited 1 time(s). Last edit at 10/14/2018 03:25PM by jgoodwin.

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You should be able to click where it says, "Take me to the first oops" or something close to that. It should take you to where you need to fix the report. Also, there should be a flashing arrow to the left-hand side on the report to tell you what to fix.

Shopping Arkansas, Louisiana, & Mississippi.

Edited 1 time(s). Last edit at 10/14/2018 03:43PM by ArkLaMissshopping.

Thank you. I clicked to take me to the first Oops and the page doesn't move, and unless I'm totally missing them I can't see any flashing or red.
Thinking it must be a glitch

What browser are you using? I use chrome with no problem. I wonder what would happen if you log out, closing your browser, and logging back in. Sounds like a page script error to me.

Shopping Arkansas, Louisiana, & Mississippi.

Or try a different browser.

This happened to me last week. On the 4th go around I noticed the 1st question that was a calendar had erased my answer and needed to be refilled.

Yes, a lot of times sassie prefills calendar dates but won't accept their prefilled date. You have to go in and manually click on it. Quite annoying.

There are reasons that a body stays in motion
At the moment only demons come to mind

Service Check and BARE occasionally have glitches.

This happened to me tonight as well. I got all the way out, logged out and back in and itvthem worked for me.

Liz

Yes, rebooting does cure a lot of ills.

Contact them and they will submit the report for you. I did that one time.

@bgriffin wrote:

Yes, a lot of times sassie prefills calendar dates but won't accept their prefilled date. You have to go in and manually click on it. Quite annoying.

This is always the first thing I check when someone is having difficulty submitting their report. It looks like it's filled in for today's date in gray, but you have to actually open the calendar to pick the date. :/

Administrative Manager for Shoppers' View
p: 800.264.5677 | e: christinew@shoppersview.com | w: www.shoppersview.com

Usually what gets me when I submit them too!

There are reasons that a body stays in motion
At the moment only demons come to mind

Thanks for the suggestions everyone. I checked the calendar, logged out and back in, tried different browsers, clicked my heel three times but still no luck.
The MSC was able to submit on their end.

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Sassie report says I have "Oops" but can't find them!

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