Very very upset regarding Jamba Juice

Some shoppers do not want or have the extra money to spend and are glad to purchase only one $5 item. It is a benefit to have the option to only purchase the one and that was what the scheduler was most likely stressing by stating that.

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Edited 1 time(s). Last edit at 11/12/2018 05:22AM by BetteL.

@ShopperFun99 wrote:

Yes, this MSC is one of the cheapest. They require too many awkward pictures, too many order guidelines, long questionnaire, terrible excessively demanding editors, and pay the least. No fee for their shops. With Jamba Juice, I actually had an interchange with their scheduler. She tried to entice me by saying as you succumbed to their enticements. She wrote, "Now you only have to order 1 item." I replied, "Good. So do we get the $15 if we order only 1 item now?" She said no. I asked so I only get reimbursed for that 1 item? How is that a better deal? There is no fee, no bonus, no nothing, just reimbursement. She clammed up.

These schedulers think we are dummies. Always question what is not spelled out in their "offers".

First of three posts. Minutes apart. Two different usernames.

SOMEONE thinks we are dummies.

@BetteL wrote:

Yes, this MSC require too many awkward pictures, too many order guidelines, long questionnaire, terrible excessively demanding editors, and pay the least. No fee for their shops. With Jamba Juice, I actually had an interchange with their scheduler. She tried to entice me by saying as you succumbed to their enticements. She wrote, "Now you only have to order 1 item." I replied, "Good. So do we get the $15 if we order only 1 item now?" She said no. I asked so I only get reimbursed for that 1 item? How is that a better deal? There is no fee, no bonus, no nothing, just reimbursement. She clammed up.

These schedulers think we are dummies. Always question what is not spelled out in their "offers". It is tantamount to conning you to do a job for less, but they word it as if they are offering us a break. Go figure.

Same content, different username.

I haven't had the experience of being a scheduler but it might be that the scheduler wanted to get all of her shops completed by the end of month just so she can make her goals met. The MSC might give the scheduler a job well done situation and maybe give this scheduler more of the desirable shops so to speak.

Of course, I'm sure thats it. I'll never take another one. As soon as I see the email, even if it says " Bonus". DELETE.

@catgrannyof5 wrote:

I haven't had the experience of being a scheduler but it might be that the scheduler wanted to get all of her shops completed by the end of month just so she can make her goals met. The MSC might give the scheduler a job well done situation and maybe give this scheduler more of the desirable shops so to speak.

Today's email

This was the subject line

$15 Payment Purchase Requirement is ONE ITEM! Jamba Juice Los Angeles CA

Then, in the body of the email.
amba Juice offers Healthy Fresh Fruit Smoothies, Fresh Baked Goods, Energy Bowls and More.

Purchase Requirement is 1 item!!

*What to Order:
All Visits:
Required: At least ONE of the following menu items
- Smoothie
- Energy Bowl
- Oatmeal
- Baked Good, Flat Bread or Breakfast Wrap or Sandwich
*If you are offered an upsell (additional item, Shot or a Boost) you may add to your order if so desired.

However, the client does NOT want you to order more than TWO (2) items as it throws off the 3 minutes timing standard required by the client.

15.00 reimbursement

Flexible Dates Just Ask!!

Dine Solo or Bring a Guest.
Children Welcome!!

I STILL SAY ITS MISLEADING. You only have to buy 1 thing, but can't buy more than 2. How are you supposed to spend the entire 15.00?????

I purchased two juice smoothie items when I did this shop and had no issues with getting to the reimbursement limit. The issue I see with the email you received is that the headline says $15 payment when it is actually a reimbursement. Your scheduler and many others in all msc's probably also think the other food shops offer free food. If It said reimbursement I think most of us shoppers understand that means "up to" otherwise it would say flat payment. You can send a note to the scheduler. I have found many schedulers to be open to understanding how misleading those subject lines can be and will change their ways. But it is also important for the shopper to always read the guidelines and not base their job on what the email says.

I never can understand why we are not allowed the additional product unless we are upsold by the Cashier. Why punish the shopper if the employee isn’t doing their job.

I did send her an email and she said " I'm sorry you feel its misleading".

Hard pass.

@calicakes wrote:

Today's email

This was the subject line

$15 Payment Purchase Requirement is ONE ITEM! Jamba Juice Los Angeles CA

Then, in the body of the email.
amba Juice offers Healthy Fresh Fruit Smoothies, Fresh Baked Goods, Energy Bowls and More.

Purchase Requirement is 1 item!!

*What to Order:
All Visits:
Required: At least ONE of the following menu items
- Smoothie
- Energy Bowl
- Oatmeal
- Baked Good, Flat Bread or Breakfast Wrap or Sandwich
*If you are offered an upsell (additional item, Shot or a Boost) you may add to your order if so desired.

However, the client does NOT want you to order more than TWO (2) items as it throws off the 3 minutes timing standard required by the client.

15.00 reimbursement

Flexible Dates Just Ask!!

Dine Solo or Bring a Guest.
Children Welcome!!

I STILL SAY ITS MISLEADING. You only have to buy 1 thing, but can't buy more than 2. How are you supposed to spend the entire 15.00?????

I take the email like this: (but I always call the scheduler to clarify when not clear) that I can order two items and knowing me, I would get the largest smoothies with energy boosts and take that puppy up to $15 bucks.

@SunnyDays2 wrote:

I take the email like this: (but I always call the scheduler to clarify when not clear) that I can order two items and knowing me, I would get the largest smoothies with energy boosts and take that puppy up to $15 bucks.

I agree. I understand the OP still finds the guidelines/payment for the shop misleading. I find it pretty clear. Reimbursement means reimbursement. Flat fee means flat fee. Reimbursement means you get whatever you spend up to a maximum of the allowed $15 reimbursement. Flat fee means you get to keep whatever portion of $15 you don't spend.

@roflwofl wrote:

@SunnyDays2 wrote:

I take the email like this: (but I always call the scheduler to clarify when not clear) that I can order two items and knowing me, I would get the largest smoothies with energy boosts and take that puppy up to $15 bucks.

I agree. I understand the OP still finds the guidelines/payment for the shop misleading. I find it pretty clear. Reimbursement means reimbursement. Flat fee means flat fee. Reimbursement means you get whatever you spend up to a maximum of the allowed $15 reimbursement. Flat fee means you get to keep whatever portion of $15 you don't spend.

And what does this mean to you???? $15 Payment Purchase Requirement is ONE ITEM! Jamba Juice Los Angeles CA

She's saying $15.00 PAYMENT. Not reimbursement.

@calicakes wrote:

And what does this mean to you???? $15 Payment Purchase Requirement is ONE ITEM! Jamba Juice Los Angeles CA

She's saying $15.00 PAYMENT. Not reimbursement.

When you read the guidelines, which are available before you self-assign, it clearly says reimbursement.

To me, it means the $15 purchase reimbursement covers one required item, which must be one of several specified items, and you may, but are not required to, order a second item of your choice. Because of timing issues, they request you not order more than 2 items. I wouldn't have a problem using up the whole $15 on two items if I was inclined to do this shop. (I'm not.)

OP, clearly you do not agree and you believe it is misleading. I don't agree, but you are entitled to feel that it is. This was heavily discussed when you started the thread and didn't change anything. Since you are clearly unhappy with it, and since I don't think you will get a flat $15 fee regardless of how many posts you make or emails you send, my best advice would be for you to avoid this shop in the future.

So what do it do if the employee doesn’t offer an up sell? Do you still order a second item?

Of course I'm going to avoid this shop. I don't need your advise on that. I have not taken one since my first post. I don't care if you agree or disagree with me. I find her subject line very misleading.

I think if you find your scheduler for this MSC so misleading you should de-register. I agree with the others that the body of the message, as well as the way you can read guidelines on their site make it very clear this was a reimburse only, and that you would not get "paid" the rest of the money for your work.

Orlando - lightly shopping NC

I cannot imagine that someone would actually want to do this shop (with no bonus and no fee) and get one $5 item. I spent quite a bit of time doing the report when I did it and also had issues getting a picture of the huge menu board which was spread across three or four menu boards and the instructions said they needed to be able to be read. I thought the job was way too much for a $15 reimbursement. I guess those that do these for a $5 reimbursement are the same people who like the bookshop job for $5.

You know the rules. Don't do it if it bothers you in ANY way. Other folks will gladly accept.

When I find my shopping options are down to this sort of thing, I either take a day off or use the time to register with more MSC’s.

Hard work builds character and homework is good for your soul.

Deleted

Happily shopping the Pacific Northwest. Shopping since 2013

Moderator Note:

Post deleted. Naming client and MSC is a forum violation. You are welcome to re-post, without the violation.

@calicakes wrote:

@roflwofl wrote:

@SunnyDays2 wrote:

I take the email like this: (but I always call the scheduler to clarify when not clear) that I can order two items and knowing me, I would get the largest smoothies with energy boosts and take that puppy up to $15 bucks.

I agree. I understand the OP still finds the guidelines/payment for the shop misleading. I find it pretty clear. Reimbursement means reimbursement. Flat fee means flat fee. Reimbursement means you get whatever you spend up to a maximum of the allowed $15 reimbursement. Flat fee means you get to keep whatever portion of $15 you don't spend.

And what does this mean to you???? $15 Payment Purchase Requirement is ONE ITEM! Jamba Juice Los Angeles CA

She's saying $15.00 PAYMENT. Not reimbursement.

What does it mean to me? If I have a shop that is not clear to me, I contact the scheduler. (I don't want to waste my gas, my money and my time without clarification) My mind would be thinking: I can't imagine getting a smoothie that costs $15 bucks so maybe I can: Order the smoothie and an item of my choice? But you are backed into a corner in a damn if you do, damn if you don't. and just so that does not happen:

If I read the guidelines with a fine tooth comb (which by the way, the guidelines are the "bible" of your shop, not the email headliner opening that could say almost anything). You saw "$15 payment" versus $15 reimbursement" versus "$15 flat fee" all 3 mean something different. I would have contacted the scheduler to find out which one she meant, how many smoothies can I order and can I drive it up to $15 bucks with extra items?

This headline the op is using, although it can be construed as misleading, is not nearly as bad as the ones I see that say "Make $75 on a xxx mystery shop" I get all excited thinking someone is finally offering a bonus bigger than $2 in Los Angeles. I know the type of particular shop they are talking about and it usually pays $10-12. So, fortunately for me as a seasoned mystery shopper, I read further before accepting the job, only to discover I need to do 6 of them and they are spread across the 80- mile long and 50 mile wide Los Angeles area. It would probably take a very long day or 2 and 100's of miles to do all 6 at a grand bonus of 50 cents per shop.
So OP, that sort of job offer is one to come here and rant about. But still it would only be you to blame for not reading the job specs.

I did one Jamba Juice shop last summer, and I found the menu board photo hard to take clearly and discreetly too. I tend to avoid shops with interior menu photos anyway. If it had a fee, I might make myself get over it...but again, this just leaves more JJ shops for the people who enjoy them. smiling smiley Their stuff is definitely yummy.

I agree that this MSC always makes it clear whether a shop is fee/payment only, reimbursement only, fee and reimbursement, or flat fee (sometimes a.k.a. "fixed reimbursement" ) in the Event Notes, which are easy to view before accepting a shop.

The only part of the email that seems confusing is the subject line, but to be fair, plenty of schedulers for other companies do the same thing or combine the payment and reimbursement to make it seem higher-paying. A couple that come to mind are Party City and also The Source's grocery shops. Annoying? Sure! But it's our responsibility to check the actual event details before accepting. Technically the company would be making a payment of $15 if you spent $15 or more, so they're not actually lying.

Happily shopping the Pacific Northwest. Shopping since 2013

@sandyf wrote:

The issue I see with the email you received is that the headline says $15 payment when it is actually a reimbursement.

Those emails usually land the sender into my "check last" mailbox. They're dishonest and those who send them have sold their integrity very cheaply.

If it's a required part of the shop, it's NOT pay. That's like advertising a hotel shop as "$750 pay!" when it's reimbursement only. It's NOT pay.

ETA: typo

"Let me offer you my definition of social justice: I keep what I earn and you keep what you earn. Do you disagree? Well then tell me how much of what I earn belongs to you - and why?” ~Walter Williams

Edited 1 time(s). Last edit at 01/22/2019 10:45PM by iShop123.

@kenasch wrote:

So what do you do if the employee doesn’t offer an up sell? Do you still order a second item?

Since no one has answered my question, let me ask it a different way. Has anyone been reimbursed for a second item when the Cashier did not suggest an up sell? I found the instructions are not clear about this. They read something to the effect, if offered an up sell, you may accept it. What about if you are not offered the up sell? I believe guidelines like this will skew the results. I know we are all honest here but I think a number of shoppers will report an up sell, whether it happened or not, so they can be reimbursed.

Edited 1 time(s). Last edit at 01/23/2019 12:08AM by kenasch.

I order a second item whether the cashier ask for an upsell or not. I always drive the reimb. up all the way to $15, sometimes slightly over, and I pay a few extra cents. Would rather pay a few extra cents than not get my full $15. Hey, the 6-7 photos plus the report, plus driving there, you bet I want to get my full $15.

I think the point was that it was bait and switch. They made it seem like the pay was $15, but it wasn't. These types of shops make me nervous, I'm always wondering if I'm misunderstanding something. At a "real" job, you have someone to ask question too. Most of the time, you just have mass produced instruction form and no one responds to your questions.

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Very very upset regarding Jamba Juice

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